SMB Account Executive (Full-Cycle)

Target Dial is an innovative AI automation agency dedicated to helping businesses scale by integrating AI voice agents with powerful backend automation solutions. The company focuses on optimizing operations, follow-ups, and workflows, allowing teams to concentrate on strategic growth. By embedding advanced AI technologies into everyday business processes, Target Dial empowers clients to enhance efficiency and elevate customer engagement. The work environment is fast-paced and driven by innovation, making it an excellent fit for professionals passionate about SaaS and AI-enabled solutions.

Key Responsibilities

You will manage the entire sales cycle for Target Dial’s SaaS products and AI services, starting from the initial conversation through to contract signing. This includes building and maintaining your own sales pipeline through proactive cold calling and outreach to decision makers in the US and Canada. Additionally, you will follow up promptly on marketing qualified leads (MQLs) provided by the marketing team to ensure a steady flow of sales conversations.

Your role involves conducting live product demonstrations of AI voice agents and the SaaS platform, guiding prospects through call recordings and reporting features. You will be responsible for structuring and negotiating deals, which may include pay-per-appointment and monthly retainer models. Maintaining accurate records of your pipeline, notes, and follow-ups in the CRM system is essential.

Once deals are closed, you will collaborate with the onboarding team to ensure new accounts are launched efficiently. You will also provide valuable market feedback and share common objections with leadership to help refine the company’s offerings and messaging.

Required Qualifications

Candidates should have proven experience in full-cycle B2B sales, preferably within SaaS, AI, or technology sectors. Strong skills in prospecting, qualifying leads, and closing deals are essential. You must be adept at conducting needs-based discovery, delivering engaging product demos, and presenting value-driven solutions tailored to SMB clients.

Excellent negotiation and objection-handling abilities, coupled with a track record of consistently meeting or exceeding sales targets, are required. Familiarity with CRM platforms, sales enablement tools, and basic sales analytics to manage pipelines and forecast revenue is important.

Clear and professional communication skills, both verbal and written, are necessary to explain technical concepts in straightforward terms. A collaborative approach is valued, as you will work closely with marketing, product, and customer success teams to enhance the overall customer experience.

An interest in AI, automation, and SaaS business models is important, along with a willingness to continuously learn about new technologies and stay updated on industry trends. A bachelor’s degree in Business, Marketing, or a related field is preferred, though equivalent practical sales or account management experience will also be considered.

You should be self-motivated, highly organized, and comfortable operating in a fast-paced environment where products and processes evolve rapidly.

Preferred Qualifications and Benefits

Experience selling to international markets or working with global clients is a plus, reflecting the company’s expanding reach. The role offers the opportunity to work at the forefront of AI and automation technology within a dynamic and growth-oriented company culture.