SOCIAL MEDIA COMMUNITY EXECUTIVE FOR FMCG

We are seeking a Social Media Community Executive to join a leading FMCG company based in Karachi. This full-time role is ideal for candidates with 1 to 2 years of experience who are passionate about managing online communities and enhancing brand engagement. The successful candidate will play a crucial role in maintaining a positive brand image through effective communication and timely responses to customer interactions on various social media platforms. This position offers a market-competitive salary and requires working on-site.

Key Responsibilities:
- Manage the social media community and ensure daily engagement across platforms.
- Respond promptly and professionally to comments, messages, and customer queries.
- Monitor brand mentions, social media trends, and gather audience feedback to inform strategies.
- Handle customer complaints with professionalism and tact to maintain customer satisfaction.
- Support social media campaigns and various engagement activities to boost brand visibility.
- Maintain a consistent and positive brand image across all social media channels.

Required Qualifications:
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- 1 to 2 years of relevant experience in social media management or community engagement.
- Excellent communication skills, both written and verbal, with a strong customer service orientation.
- Solid understanding of social media platforms, trends, and best practices.

Preferred Qualifications and Benefits:
- Experience in the FMCG sector is highly advantageous.
- Competitive salary range between Rs75,000 to Rs120,000 per month.
- Work location is in person, based in Karachi, providing an opportunity to collaborate closely with the marketing team.

If you meet the above criteria and are eager to contribute to a dynamic team, we encourage you to apply.