• Handle inbound and outbound calls related to WiFi service inquiries, complaints, and troubleshooting
  • Guide customers through basic modem/router setup, network issues, and connectivity problems.
  • Assist customers with activating new connections, upgrading packages, or renewing existing services.
  • Accurately update customer records, call logs, and feedback in the CRM system.
  • .Stay updated on the latest UAE WiFi plans, features, promotions, and system updates.
  • Communicate effectively in English, Arabic, or other relevant languages for the UAE customer base.

What You Bring:

  • Telesales or customer-facing experience
  • Clear, engaging communication style
  • Resilience, ambition, and a results-first mindset
  • Basic tech skills and a love for fast-paced environments

Why Join Us?

  • Base salary + uncapped commissions
  • Ongoing training, mentorship & growth path
  • A vibrant, supportive team culture

Job Details

Industry:
BPO
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
No Preference
Age:
23 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 2 Years
Apply Before:
Jun 10, 2025
Posting Date:
May 10, 2025

Socio World

BPO · 11-50 employees - Karachi

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