Posted Nov 07, 2020 14 views
For our ongoing projects, we are looking for experienced and highly motivated ERP Functional Consultants to be a part of our Implementation and Support Department.
Responsibilities:
1. Evaluates the user demands and identifies the use cases.
2. Monitor and Manage Customer queries using Office Management Software.
3. Monitor and Manage Tasks for Support Department.
4. Able to give front end resolution to queries raised by clients.
5. Closely work with the QA team.
6. Prepare and Manage User Manuals;
7. Conduct End User Trainings and User Acceptance Testing for ERP clients.
8. Coordinate and follow up with the technical staff by testing the behavior of the system.
9. Manage resolution within defined timelines associated with a complaint category.
10. Develop a team work culture, aligned with the overall culture of Customer Service and Organization.
The successful candidates will be offered attractive salary package and incentives. Rush to apply if you have a good understanding of MIS and IT environment.
The candidates with commerce degree (B.Com, B.Com (H), B.Com IT, BBA) will be preferred.
Fresh and Experienced Professionals both can apply.
Skills
Job Details
SoftConsults
SoftConsults, is providing ERP solutions since 1998. We provide time-saving innovative solutions resulting improving the staff efficiency, minimizing data processing time and reducing the payroll cost. We have the largest ERP deployed client list covering RIAZ MSB Limited, Minerva Payment Services Limited, Aitchison College, The University of Lahore, Mainland Husnain Pakistan Limited (Royal Palm Golf Club), Lahore Gymkhana Club, ZARCO Exchange Company (Private) Limited, FairDeal Exchange Company (Private) Limited, Habib Currency Exchange (Private) Limited, AL Hameed International Money Exchange (Private) Limited, Ravi Exchange Company (Private) Limited, Dynasel Limited, Punjab Irrigation and Drainage Authority (PIDA), Chand Bagh Foundation, Lahore Grammar School, Kinnaird College for Women, Jamal Rugs Weaver (Private) Limited, A.M. Corporation, Bostan Carpets, Bilal Carpets, and so on. We also have foreign clients in United Kingdom, UAE, Canada and USA.
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