Inside Sales Executive

Inside Sales Executive
Softech Microsystems

Department: Sales
Reports To: Head of Channel Sales
Location: Caesars Tower (National I.T. Park), Shahrah-e-Faisal, Karachi — on-site
Working Hours: 9:00 AM to 6:00 PM, Monday to Friday; alternate Saturdays
Employment Type: Full-time
Experience Required: 1 to 1.5 years in sales, sales coordination, inside sales or a customer-facing commercial role
Education: Bachelor's degree (mandatory)
Compensation: PKR 70,000 to PKR 100,000 per month, depending on current standing and experience
Benefits: Medical insurance, fuel allowance for customer and partner site visits, mobile allowance, structured leave, and performance-based incentives
Travel: Primarily office-based; occasional partner and customer visits within Karachi, and occasional intercity travel for events and meetings

• This is the entry point into Softech's sales function and the first step on a defined path to a field sales role.
• The Inside Sales Executive is assigned a set of channel partners and a product line, and is responsible for building pipeline through those partners and driving their open deals to a closed order. The role is primarily desk-based — partners are worked by phone, email and online meetings, with occasional visits in person. You will engage the end customer alongside the partner where a deal requires it, and remain the owner of the opportunity through to closure.
• Technical demonstrations, sizing and proof of concepts are supported by our Presales Engineer. Pricing approvals and non-standard commercial terms sit with the Head of Channel Sales.
• Key Responsibilities
• Partner Management and Activation
• Own an assigned set of channel partners and resellers as their day-to-day point of contact at Softech
• Maintain consistent outreach to keep assigned partners active and engaged
• Build working relationships with the sales teams inside each partner organisation
• Introduce assigned products to partner sales teams and keep them updated on new releases, promotions and vendor programmes
• Identify and onboard new partners where gaps exist in coverage
• Pipeline Generation and Deal Closure
• Generate pipeline through assigned partners by working their customer base
• Track every open partner opportunity and drive it forward until it closes
• Qualify opportunities on budget, authority, need and timeline
• Join partner calls and meetings with end customers where the deal requires Softech's presence
• Own each opportunity through to a closed order and a collected payment
• Escalate stalled deals rather than allowing them to sit
• Commercial Execution
• Prepare and issue quotations to partners accurately and within agreed turnaround times
• Prepare Requests for Quotation to vendors and distributors and follow them through
• Read and interpret the Bill of Quantities for an opportunity
• Compile commercial proposals and supporting documentation
• Register and protect deals with vendors, and request special pricing and discount approvals
• Obtain stock availability, lead times and delivery commitments
• Process sales orders and track them from purchase order to delivery to invoicing
• Follow up on collections against own accounts
• Product Ownership and Learning
• Take responsibility for one assigned product line, supported by the Head of Channel Sales and the Presales Engineer
• Achieve the sales certifications assigned for that product within defined timelines
• Develop commercial knowledge of the product sufficient to position it credibly to a partner
• Build working knowledge of the wider Softech portfolio to identify cross-sell opportunities
• Events and Market Presence
• Support the planning and execution of partner events, customer events and webinars hosted by Softech
• Drive registration and attendance through direct outreach
• Attend events and engage attendees where required
• Capture, qualify and action every lead generated
• CRM and Reporting
• Maintain accurate and current records of all partners, leads, opportunities and order status in the CRM
• Submit an accurate pipeline update and forecast for assigned partners
• Prepare activity and pipeline reports for management review
• Report competitive intelligence and pricing pressure back to management

Requirements

• Bachelor's degree in Business Administration, Marketing, IT or a related field (mandatory)
• Minimum one year of experience in sales, inside sales, sales coordination or a customer-facing commercial role (mandatory)
• Demonstrated comfort making outbound calls and holding a business conversation with someone more senior
• Evidence of consistent follow-up and ownership
• Fluent spoken and written English — non-negotiable given the level of partner, customer and international vendor interaction
• Based in Karachi and available to work on-site during the stated working hours
• Willing and available to travel — occasionally within Karachi for partner and customer visits, and to other cities for meetings and events, both now and as the role grows (mandatory)
• Working proficiency with MS Office, particularly Excel and Word

Preferred (not mandatory)

• Prior experience in an IT distribution, systems integration or technology reseller environment
• Hands-on exposure to quotations, RFQs, sales order processing or order follow-through
• Familiarity with reading a Bill of Quantities or technical specification
• Experience with CRM tools and structured pipeline data
• Understanding of B2B sales cycles and channel partner models
• Exposure to cybersecurity, networking, enterprise software or IT infrastructure products

The Person We Are Looking For

• Confident on the phone, and comfortable making the first call to someone they have never spoken to
• Disciplined with follow-up — persistent without being pushy
• Punctual, reliable and professional in conduct
• Organised and accurate, particularly on quotations and documentation
• Genuinely quick to learn, with the discipline to self-study a product to a working depth
• Commercially curious about how partners make money and how buying decisions get made
• Takes ownership of an open item and closes it out without being chased
• Coachable and quick to apply feedback

Compensation and Benefits

• PKR 70,000 to PKR 100,000 per month, depending on current standing and experience
• Medical insurance coverage
• Fuel allowance, payable against customer and partner site visits
• Mobile allowance
• Structured annual leave, in addition to casual and sick leave
• Performance-based incentives and bonuses (not guaranteed, payable on performance against agreed targets)

Career Path

This role is designed as the first step in Softech's sales career path, not as a permanent position.

Inside Sales Executive → Sales Executive, taking ownership of a product line across Pakistan, carrying its revenue number and moving into a field-based role → Sales Manager, taking on multiple product lines and a broader commercial remit.

Progression is based on demonstrated performance rather than time served: certifications completed within timelines, pipeline consistently built through the assigned partner base, deals closed against agreed targets, and readiness to represent Softech independently in front of a customer.

Softech Microsystems is an equal opportunity employer. All applications are assessed on merit against the requirements set out above.