Software Innovation Engineer

Veevo Tech is an innovative technology company specializing in SaaS products such as Empleado for HR operations and QueryQ for customer communications, alongside cPaaS services including SMS, Voice, and WhatsApp. The company also offers IoT solutions and AI-driven innovations like AI-based chatbots, all integrated under OneID, a single sign-on and organizational access platform. The Software Innovation Engineer plays a crucial role in defining the strategic direction, roadmap, and competitive positioning of Veevo Tech’s product portfolio. This mid-level individual contributor leads the product innovation panel and serves as a key liaison among Engineering, Sales & Support, and Marketing teams. A significant part of the role involves crafting clear narratives, scripts, and briefs to ensure the market fully understands product capabilities, working closely with the marketing team.

Key Responsibilities
- Own and continuously refine the product roadmap across SaaS, cPaaS, IoT, and AI product lines, translating roadmap items into prioritized, well-defined user stories and tasks.
- Conduct structured market and competitive research to keep products aligned with industry trends, integrating insights into roadmap prioritization.
- Chair the product innovation panel, a recurring forum for evaluating new feature ideas, validating them against market and customer feedback, and approving roadmap entries.
- Develop content briefs, key messaging, and scripts for feature manuals and promotional or explainer videos, ensuring product functionality is communicated effectively to non-technical audiences.
- Collaborate closely with the Marketing department to produce and execute marketing collateral, maintaining responsibility for accuracy, sequencing, and feature prioritization.
- Review and approve marketing materials before release to guarantee technical accuracy and alignment with the live product.
- Lead product roadmap planning sessions alongside the Head of Product and Engineering leadership.
- Support sales meetings and product demonstrations as a pre-sales product authority when required.
- Maintain up-to-date product documentation—including flows, specifications, and wireframes—as the definitive source for Engineering and Marketing teams.
- Provide ongoing support to Sales & Support teams for escalations requiring product-level insights or roadmap decisions.

Required Qualifications
- Minimum of 2 years’ experience in product management or software development, with prior leadership or mentorship experience of junior PMs or APMs preferred.
- Strong analytical and research skills, capable of conducting competitive SWOT analyses and applying findings to roadmap decisions.
- Proven ability to write clear, actionable content briefs or scripts for marketing and creative teams.
- Excellent stakeholder management skills across Engineering, Marketing, Sales, and Support functions.
- Confidence in presenting product direction and conducting demos for internal panels and prospective clients.
- Familiarity and genuine interest in SaaS, cPaaS, IoT, or AI product categories.

Preferred Qualifications and Benefits
- A consistently prioritized roadmap driven by real market and competitive insights rather than internal requests.
- A well-mentored APM team producing high-quality specifications and progressively taking ownership.
- Marketing collateral, including manuals and feature videos, delivered accurately, on-brief, and aligned with product releases.
- An effective product innovation panel that reliably generates and validates new ideas before inclusion in the roadmap.
- Competitive basic salary with annual or semi-annual increments.
- Fuel allowance where applicable.
- Company-provided postpaid mobile connection.
- Eligibility for family health insurance plans.
- Paid annual leave and Employee Old Age Benefit Contribution (EOBI).
- A healthy, transparent, and inclusive work environment promoting diversity and equal opportunity.

This is a full-time, permanent, office-based position located at Veevo Tech’s Islamabad office on Main G-13 Service Road. Veevo Tech is proud to be an equal opportunity employer committed to maintaining a 50/50 gender ratio and fostering an inclusive workplace for all employees regardless of gender, race, caste, creed, color, religion, national origin, or disability.