Software Quality Assurance Specialist

MTW Solutions, a portfolio company of Exa Capital, is seeking a Software Quality Assurance Specialist to join their R&D team in Karachi, Pakistan. This full-time role operates on a hybrid work model with core hours from 2 PM to 10 PM (Pakistan Time). The QA Specialist will play a critical role in ensuring the reliability, security, and accuracy of MTW’s flagship products, including GMS™ (Grant Management Software) and Harvest™ (Child Nutrition Management Software). The position involves active participation throughout the software development lifecycle, focusing on quality assurance planning, test case design, execution, defect validation, regression testing, data validation using SQL, and test automation. The ideal candidate will collaborate closely with developers, business analysts, client managers, DevOps, and project stakeholders to deliver high-quality software solutions tailored for government agencies.

Key Responsibilities
- Develop, maintain, and execute comprehensive test cases covering functional, regression, integration, data validation, security, and release validation testing.
- Write and run SQL scripts to support test setups, validate data integrity, investigate defects, and verify expected system behavior.
- Contribute to test automation efforts by creating, maintaining, and executing automated test scripts, identifying repeatable scenarios for automation.
- Document defects clearly and thoroughly in Jira, including detailed reproduction steps, expected and actual results, supporting evidence, and retest outcomes.
- Collaborate effectively with cross-functional teams to enhance release readiness, enforce QA discipline, and improve overall product quality.

Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Business Administration with an Information Systems focus, or equivalent practical experience in software quality assurance.
- Minimum of 5 years’ experience in software quality assurance, testing, or software development support within a software engineering environment.
- Strong knowledge of QA methodologies including test planning, test case development, defect tracking, regression testing, release validation, and documentation of QA evidence.
- Proficiency in writing and executing SQL queries for data validation, troubleshooting, test setup, and system behavior verification.
- Experience with test automation tools and frameworks such as Selenium, Playwright, Cypress, or similar platforms.
- Familiarity with web applications, APIs, databases, integrations, and software development lifecycle practices.
- Ability to analyze business requirements, translate them into clear test scenarios, and communicate defects effectively to development teams.
- Excellent written and verbal communication skills in English.
- Strong time management skills with the ability to prioritize multiple testing tasks.
- Ability to pass background checks required for access to customer environments.
- Working knowledge of Jira, Confluence, Microsoft Office 365, SQL Server, and software delivery collaboration tools.
- Interest or experience in leveraging AI-assisted tools to enhance QA productivity, test planning, documentation, automation, and defect analysis.

Preferred Traits and Benefits
Candidates who are self-motivated, detail-oriented, creative problem solvers, patient, humble, confident, and able to work calmly under pressure will thrive in this role. Being team-oriented and proactive is highly valued.

MTW Solutions offers a comprehensive benefits package including cashless nationwide health insurance effective from day one, life insurance covering death, disability, and terminal illness, an annual outpatient allowance, and a hybrid work schedule with three days onsite and two days remote. Additional perks include a discretionary annual bonus, monthly fuel allowance, paid time off (annual, sick, maternity, and paternity leave), referral bonuses, and gratuity after one year of service. The company promotes career growth opportunities aligned with the expanding portfolio of Exa Capital.

Exa Capital is a permanent capital holding company focused on sustainable growth of vertical market software businesses. The decentralized culture empowers teams to take ownership while benefiting from shared resources and global collaboration. Exa Capital is committed to a meritocratic and inclusive hiring process, evaluating candidates based on skills, potential, and cultural fit.

This role requires in-person presence in Karachi and adherence to the specified working hours. Candidates should be prepared to answer questions regarding current and expected salary packages and confirm comfort with the job timings during the application process.