o Overall responsibility of smooth functioning of operations of the region.
o Keep close liaison with respective Security Officers of our clients. Periodical meetings with the clients for necessary feedback.
o Keep close liaison with the area supervisors of the regions.
o Ensure improvement in quality of guarding and CVIT services to the entire satisfaction of clients.
o Endeavors for expansion of the business of guarding services as well as CVIT operations.
o Recommendations for policy making and growth of business to higher authorities.
o Manage appointment, training and grooming of staff of region as well as security guards and crew staff of CVIT.
o Arrange timely resolution of issues, queries and complaints raised by the clients.
o Responsible for implementation and compliance of all instructions/guidance received from higher offices/HO.
o Preparation of proposals for hiring of premises for SG, CVIT proposals etc.
o Responsible for timely provision of information asked for by the higher offices/HO.
o Evaluation of staff for recommendation of their promotion / increments/awards.
o Ensure submission of prescribed periodical statements to HO/other related quarters.
o Arrange updating of ERP System with regard to guarding, uniforms and weapons.
o Ensure punctuality and attendance of office staff as well as field and CVIT staff.
o Ensure upkeep and maintain required record of the region.
o Preparing all Data, Periodical statements on prescribed Formats provided by the Country Head Operations and sending thereof to respective Offices within timeline and ensures submission without delay.
o Will be responsible for all Hardware &Equipment of the Office and carrying out periodical Repairs/Maintenance thereof after seeking proper approval.
o Assist Head of Operation the in Discharge of their Function
o Any other task/duty assigned by the competent authority