Lead Cloud Engineer

S&P Global Market Intelligence

The Role: Lead Cloud Engineer

The Location: Pakistan

Grade: 11A

Team:

This is a creative team of experts collaborating across divisions and driving continuous improvements in platform innovation and usability. With ownership of messaging and API management platforms, this team is working on platform stability, enhancements, and upgrades.

Job Description:

A Lead Cloud Engineer will be working on developing and maintaining the corporate messaging and API-Management Platforms hosted on AWS and On-premises. The role will have opportunity to work on platforms managed by the team, provide IT strategy on operations and perform POCs as related to Platform technologies especially on API gateway(APIGEE, Kong and Axway), Service Mesh and Messaging technologies such MQ systems and Kafka. The role will also work on on-call support, troubleshooting issues reported by client teams and provide resolutions.
 

Responsibilities:

• Work together with various domestic and overseas teams across the organization to ensure that the Messaging and API Management Platform is reliable, operational, performant, and meets business requirements as well as committed SLA.
• Setup configure and monitor API & Messaging platform and conduct routine maintenance work for smooth operation with guaranteed uptime.
• Onboard applications to the platform as and when needed with high priority.
• Assist various DEV and QA teams during their development and testing following the guidelines provided.
• Work closely with supervisor/manager in day-to-day operation activities.
• Conduct and/or assist in conducting regular capacity analysis and POCs.
• Develop and maintain the platform automation tools, dashboard and utilities (Java and .NET C#).
• Provide support for Production, DR and lower environments making sure platform is stable and highly available.

What we’re looking for:

• Minimum 9+ years of relevant work experience managing platform and/or infrastructure.
• Have good understanding of single, hybrid and multi cloud architecture with preferably hands-on experience on AWS.
• Experience in messaging tools specially Kafka and API Gateways like APIGEE, Kong or Axway.
• Experience in open source or Confluent Kafka, zookeepers, Kafka connect and schema registry.
• Hands on experience in standing up and administrating Kafka platform from scratch which includes creating a backup & mirroring of Kafka Cluster brokers, broker sizing, topic sizing, h/w sizing, performance monitoring, broker security, topic security, and access management (ACL).
• Manage Kafka platform and implement tools to improve existing monitoring, automation practices.
• Basic knowledge in Envoy proxy and Envoy Filter for Kafka.
• Good working experience in managing and administrating API Gateways such as APIGEE, Kong API Gateway, Axway and Service Mesh, Kafka, Developer Portal.
• Expertise on Authentication & Authorization techniques such as OAUTH, JWT, and mTLS
• API Mindset and Driving API based Strategies
• API Developer Portal experience such as building External & Internal facing API Developer portal using Drupal.
• Experience in High availability cluster setup, maintenance and ongoing 24/7 support.
• Strong experience on application deployment and monitoring. Experience with Datadog, Prometheus or similar tools is preferable.
• Expertise in Linux operations, scripting and automation tools like ansible.
• Good to have exposure on Devops tools and technologies i.e. docker and Kubernetes.
• Ability to concentrate on a wide range of loosely defined complex situations, which require creativity and originality, where guidance and counsel may be unavailable.
• Understands well PaaS concepts and SOA including Service abstraction, System Integration, Reusable Designs, etc.
• Have hands-on experience of integrating apps and data across various environments.
• Should be able to write good documentation, prepare the architecture diagram and present to Senior Management.
• Have experience in Scrum & Agile processes.
• Have excellent communication and troubleshooting skills.
• Have ability to present solution of complex problems to technical and non-technical audience.
• Have passion to learn new technologies and grow with team.