Learning Program Manager - Instructional Designer

S&P Global Corporate

The Role: Learning Program Manager - Instructional Designer

The Team: The EssentialTECH team is a high-performing group of L&D and program management professionals, dedicated to providing superior learning and skills application experiences that align with business needs and strategy. We are committed to promoting learning as a core part of our company culture by delivering opportunities that promote excellence, enable sustained business success and empower employees around the globe to fulfil their career potential.

The Impact: You will have a unique opportunity to help S&P Global employees prepare for the future of work, with a particular focus on developing information security awareness and skills to meet business and risk objectives. You will be part of a global team that is committed to working with creative methods that empower employees to take charge of their learning−your work will have a direct impact on company-wide information security objectives.

As a learning program manager you will support S&P Global cross-divisional operations, product and technology teams to create a best-in-class performance culture to power the markets of the future and support employees to deliver on the business strategy and the vision for the future.

What’s in it for you: As a learning program manager you will be part of an Agile team that delivers programs and resources for increasing employee technical knowledge/skills. Because EssentialTECH programs support our rapidly growing business, you’ll be exposed to some pretty cool technologies and frameworks. In this this high-profile program, you will interact with and work alongside innovative, driven executives and leaders and also gain exposure to the workflows and activities of employees across all S&P Global divisions and locations.

Responsibilities: The Learning Program Manager leads the development, maintenance and delivery of employee targeted, instructor-led and technology deployed training content and solutions. This role will build & grow a cyber security awareness program in alignment with the CISOs priorities and mandate. You will collaborate closely with internal subject matter experts to determine needs, design curriculum, curate or develop content, ensure quality of delivery and work with company leadership to validate program alignment with business needs.

• Create engaging learning activities and compelling course content

• Work with subject matter experts to identify the target audience’s training needs; Perform learning needs analysis to inform creative approaches to educational program design and to define appropriate L&D deliverables

• Work with creative teams to create and integrate multimedia elements such as audio and video into eLearning modules, workshops and other educational presentations

• Interface with third parties to curate and manage educational offerings and ensure alignment with the EssentialTECH brand and approach.

• Facilitate the efforts of training-related project teams from project inception to completion – includes stakeholder management and project management (create schedule, manage project timeline and proactively utilize both quality control and risk management activities; track and report on project milestones)

• Develop metrics, reporting, recognition and remediation based on phishing exercise results and training program impact; Monitor, evaluate and analyze business impact and the practical, on-the-job application of delivered learning programs.

• Create and implement plans/processes/activities to engage employees with the practice and application of acquired skills and knowledge

• Administer LMS course- and report-related functions

What We’re Looking For:

Basic Qualifications:

• Bachelor's degree in organizational development, business, education, instructional design, graphic design or other learning discipline
• Minimum 3 years of experience and proven success working within a corporate L&D environment including application of instructional design skills and familiarity with adult learning principals
• Ability to manage competing priorities; ability to have multiple projects in flight at once and in various stages
• Ability to bring together sound learning principles, agile methods, learning technology and program management skills in the design, development and execution of learning programs
• Collaborative work style with ability to adapt to change, solicit input, influence, and support decision-making
• Proven success working with senior stakeholders; influencing decisions and direction
• Excellent listener; seeks broad input and feedback; employs frequent and effective follow-up
• MUST HAVE solid written & verbal communication skills for storytelling and story boarding

• Working knowledge in developing content in L&D authoring tools. (i.e. Articulate)

Preferred Qualifications:

The following would be considered assets to the role

• Experience working cross-culturally with varied colleagues in a global environment

• Creative problem solver; naturally curious and can quickly research ideas and issues

• Developing education for a corporate audience

• Willingness and ability to travel domestically and internationally on rare occasions

Flexible Working (optional)

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. 

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Grade/Level GL 10

The Location: Argentina/India/Pakistan/Philippines/United States/Canada

About Company Statement: At S&P Global, we believe in putting our "People First". Some of our benefits include unlimited vacation days, 5 Wellbeing days throughout the year to rest and recharge, 6 months of parental leave, and wellness activity reimbursement. Please visit the following link to learn more:

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

What's In It For You:

• Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $59,800-$124,200.

• A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: .