SQA Engineer

Innovation Insight, a PSEB-registered IT services company based in Lahore, specializes in software development, AI integration, and platform engineering for international clients in fintech, edtech, and ecommerce sectors. We uphold rigorous engineering standards with zero tolerance for bugs in production. We are looking for a skilled SQA Engineer with 2-4 years of hands-on experience to take full ownership of quality across our client-facing product portfolio. This role requires close collaboration with engineering leads on complex systems such as payment platforms, transactional email pipelines, and e-learning applications. The ideal candidate will proactively ensure quality beyond routine testing, identifying and resolving issues before they impact production.

Key Responsibilities
Design, execute, and maintain detailed test plans, test cases, and test suites for web and API-based applications spanning fintech, edtech, and ecommerce domains. Perform functional, regression, integration, smoke, and exploratory testing on complex multi-module systems. Conduct in-depth testing of payment gateway integrations, including Stripe Connect flows, webhooks, payout logic, dispute management, and billing cycle edge cases. Validate transactional email systems by verifying trigger accuracy, template rendering, delivery tracking, bounce handling, and spam compliance. Execute API testing using tools like Postman, ensuring request/response contracts, authentication flows, and error handling are robust. Develop and maintain automation scripts for repetitive regression scenarios using frameworks such as Selenium, Cypress, or Playwright. Identify, document, and track defects with clear reproduction steps using project management tools like Jira or ClickUp. Participate actively in sprint planning and daily stand-ups, providing accurate QA effort estimates for new features. Collaborate closely with developers to ensure bugs are understood, fixed correctly, and re-verified promptly. Maintain living test documentation and update test cases as product requirements evolve. Proactively flag systemic quality risks rather than merely reporting bugs after they occur.

Required Qualifications
2-4 years of professional SQA experience with production-grade applications. Proven expertise testing fintech, edtech, or ecommerce platforms, with strong knowledge in at least two of these domains. Hands-on experience testing Stripe or equivalent payment gateway integrations, including charges, refunds, webhooks, disputes, and Connect flows. Experience validating transactional email systems such as SendGrid, Mailgun, or SES, covering deliverability, template logic, and failure scenarios. Strong API testing skills involving REST APIs with authentication methods like JWT or OAuth, complex payloads, and integration chains. Proficiency in manual testing methodologies including black-box, gray-box, boundary value analysis, and equivalence partitioning. Experience with at least one automation framework such as Cypress, Playwright, or Selenium. Comfortable using browser DevTools, network inspection, and log analysis for debugging. Basic SQL knowledge for data validation in test scenarios. Working knowledge of Git for version control of test code. Ability to write clear, reproducible bug reports with supporting screenshots, logs, and detailed steps. Experience working in Agile/Scrum environments. Strong written and verbal communication skills in English to effectively interact with international clients.

Preferred Qualifications and Benefits
Project management experience or exposure to coordinating QA timelines across multiple projects. Familiarity with CI/CD pipelines and executing test suites within automated build workflows. ISTQB Foundation certification or equivalent. Experience testing mobile applications on iOS and Android platforms. Knowledge of performance or load testing tools such as k6 or JMeter. This role is based onsite at our Lahore office and requires candidates to take full ownership of quality on assigned projects, acting as the final line of defense before features are released to clients. Accountability for critical bugs reaching production is a key responsibility. In return, you will gain direct exposure to complex, real-world systems and opportunities for career growth into a QA Lead position.

Work Location: In person at Lahore office.