Sr Account Manager

Grade Level: L3
Location: Islamabad
Last Date to Apply: 25th October 2026

This role is focused on managing and growing Government accounts within a dynamic, digitally driven environment. The Senior Account Manager B2G will take full ownership of assigned government verticals, driving business growth by aligning internal teams and external stakeholders to deliver comprehensive solutions. This position requires translating government digitalization priorities into actionable account plans and partnerships, ensuring execution aligns with customer needs and organizational goals. Reporting to the Regional Head North – B2G, the role collaborates closely with cross-functional teams to achieve business objectives.

Key Responsibilities
- Take end-to-end ownership of account strategy, customer engagement, opportunity development, execution coordination, and business outcomes.
- Develop and maintain detailed account plans that include stakeholder mapping, customer priorities, ICT spending potential, whitespace analysis, competition, risks, and agreed actions.
- Drive business development efforts to scale revenues and achieve year-on-year growth by building a strong qualified pipeline and executing targeted action plans.
- Create go-to-market strategies for assigned government accounts aligned with the company’s digitalization roadmap and customer priorities.
- Maintain deep knowledge of the market, customer environment, technology landscape, and procurement dynamics specific to assigned accounts or verticals.
- Collaborate with Product, Pre-Sales, and Technology teams to translate customer requirements into clear solution, commercial, and delivery briefs, addressing both standard and customized needs.
- Identify and develop new revenue streams through connectivity, ICT, Cybersecurity, M2M/IoT, Data Analytics, and digital platforms leveraging internal and partner capabilities.
- Lead customer discovery sessions and governance meetings; manage proposals, tenders, approvals, negotiations, handovers, implementations, billing readiness, and issue resolution while ensuring accurate pipeline reporting.

Required Qualifications
- Bachelor’s degree in Business Administration, Telecommunications, ICT, Engineering, or a related field; Master’s degree preferred.
- 10 to 15 years of relevant techno-commercial experience in enterprise sales, consulting, or account management within a reputable organization.
- Strong knowledge of ICT solutions including fixed and mobile connectivity, Cybersecurity, IoT/M2M, and vertical ecosystems.
- Familiarity with government laws, regulations, public procurement processes, and compliance requirements.
- In-depth understanding of government organizations, decision-making structures, technology partners, system integrators, and the public-sector ecosystem.
- Comprehensive knowledge of opportunity qualification, tendering, procurement, commercial, legal, compliance, implementation, billing, and collections processes.
- Excellent decision-making, problem-solving, planning, negotiation, and execution skills.
- Strong relationship management, executive communication, and cross-functional collaboration abilities.
- Customer-focused and entrepreneurial mindset with high ownership, accountability, integrity, and the ability to challenge constructively for improved outcomes.

Preferred Qualifications and Benefits
Joining JazzWorld means becoming part of Pakistan’s largest digital operator, serving over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. As a certified Top Employer, JazzWorld offers a workplace environment that fosters growth, innovation, and collaboration. The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—drive its culture and leadership approach. Employees are encouraged to challenge conventions, act with accountability, and work as one team to create meaningful solutions.

JazzWorld is committed to diversity and inclusion, providing equal opportunities for all employees. The organization supports continuous learning and development, enabling individuals to thrive and perform at their best. Being part of JazzWorld means contributing to a national-scale digital transformation that expands access, unlocks opportunities, and builds a connected future. The shared purpose of creating a Better Life For All guides every action and decision within the company.