Sr Account Manager

Grade Level: L3
Location: Islamabad
Application Deadline: 25th October 2026

This role is responsible for managing assigned Government accounts and verticals with full ownership to drive business growth and strengthen customer relationships. The Senior Account Manager B2G will coordinate with internal and external stakeholders to ensure alignment on solutions and execution. This position translates government priorities and digital transformation needs into actionable account plans, partnerships, and growth opportunities within a digitally enabled environment. Reporting directly to the Regional Head North - B2G, the role collaborates closely with a cross-functional team to achieve business objectives.

Key Responsibilities
- Take end-to-end ownership of account strategy, customer engagement, opportunity development, execution coordination, and business outcomes.
- Develop and maintain comprehensive account plans, including stakeholder mapping, customer priorities, ICT spend potential, whitespace analysis, competition, risks, and agreed actions.
- Drive business development efforts to scale revenues and achieve year-on-year growth by building a qualified sales pipeline and executing action plans.
- Formulate go-to-market strategies for assigned Government accounts and verticals aligned with the Jazz digitalization roadmap and customer priorities.
- Demonstrate deep understanding of the market, customer environment, technology landscape, and procurement dynamics within assigned accounts or verticals.
- Collaborate with Product, Pre-Sales, and Technology teams to translate customer needs into clear solutions, commercial proposals, and delivery plans.
- Identify and create new revenue streams through connectivity, ICT, Cybersecurity, M2M/IoT, Data Analytics, and digital platforms leveraging Jazz and partner capabilities.
- Lead customer discovery sessions and governance meetings, coordinating proposals, tenders, approvals, negotiations, handovers, implementations, billing readiness, and issue resolution while maintaining accurate pipeline reporting.

Required Qualifications
- Bachelor’s degree in Business Administration, Telecommunications, ICT, Engineering, or a related field; Master’s degree preferred.
- 10-15 years of relevant techno-commercial experience in enterprise sales, consulting, or account management within a reputable organization.
- Strong knowledge of ICT solutions, including fixed and mobile connectivity, Cybersecurity, IoT/M2M, and vertical ecosystems.
- Familiarity with Government laws, regulations, public procurement processes, and compliance requirements.
- In-depth understanding of Government organizations, decision-making structures, technology partners, system integrators, and the public-sector ecosystem.
- Comprehensive knowledge of opportunity qualification, tendering, procurement, commercial, legal, compliance, implementation, billing, and collections processes.
- Proven decision-making, problem-solving, planning, negotiation, and execution skills.
- Excellent relationship management, executive communication, and cross-functional collaboration abilities.
- Customer-focused and entrepreneurial mindset with strong ownership, accountability, integrity, and the ability to challenge constructively for improved outcomes.

Preferred Qualifications and Benefits
Jazz is a certified Top Employer committed to fostering an inclusive and diverse workplace where employees can thrive and perform at their best. The company’s culture is driven by core values including Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurship. These values guide decision-making and leadership, encouraging accountability, teamwork, and innovative solutions that matter to customers and communities.

As Pakistan’s largest digital operator, Jazz serves over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining Jazz means contributing to a national-scale transformation aimed at expanding access, unlocking opportunities, and building a more connected digital future.

At Jazz, the shared ambition is to create a Better Life For All, which shapes how the organization works, the progress it enables, and the positive impact it strives to make every day.