Sr Account Manager

Grade Level: L3
Location: Islamabad
Last Date to Apply: 25th October 2026

This role is responsible for the comprehensive management of assigned Government accounts and verticals, focusing on driving business growth and strengthening customer relationships. The Senior Account Manager B2G will coordinate with internal teams and external stakeholders to ensure alignment in solution delivery and execution. The position requires translating Government priorities and digital transformation needs into actionable account plans and partnerships within a digitally driven, growth-oriented environment. Reporting directly to the Regional Head North - B2G, the role involves collaboration with a diverse cross-functional team.

Key Responsibilities
- Take full ownership of account strategy, customer engagement, opportunity development, execution coordination, and achieving business outcomes.
- Develop and maintain detailed account plans that include stakeholder mapping, customer priorities, ICT spending potential, whitespace analysis, competition, risks, and agreed actions.
- Drive business development efforts to scale revenues and ensure consistent year-on-year growth by building a robust qualified pipeline and executing targeted action plans.
- Formulate go-to-market strategies for Government accounts and verticals aligned with the Jazz digitalization roadmap and customer priorities.
- Demonstrate in-depth knowledge of the market, customer environment, technology landscape, and procurement processes relevant to assigned accounts or verticals.
- Collaborate with Product, Pre-Sales, and Technology teams to translate customer requirements into clear solution proposals, commercial terms, and delivery plans.
- Generate new revenue streams through connectivity, ICT, Cybersecurity, M2M/IoT, Data Analytics, and digital platforms leveraging Jazz and partner capabilities.
- Lead customer discovery sessions and governance meetings, manage proposals, tenders, approvals, negotiations, handovers, implementation, billing readiness, and issue resolution while maintaining accurate pipeline reporting.

Required Qualifications
- Bachelor’s degree in Business Administration, Telecommunications, ICT, Engineering, or a related field; Master’s degree preferred.
- 10-15 years of relevant techno-commercial, enterprise sales, consulting, or account management experience within reputable organizations.
- Strong expertise in ICT solutions, including fixed and mobile connectivity, Cybersecurity, IoT/M2M, and vertical ecosystems.
- Comprehensive knowledge of Government laws, regulations, public procurement processes, and compliance requirements.
- Deep understanding of Government organizations’ structures, decision-making processes, technology partners, system integrators, and the public-sector ecosystem.
- Proficient in managing the full lifecycle of opportunity qualification, tendering, procurement, commercial, legal, compliance, implementation, billing, and collections.
- Excellent decision-making, problem-solving, planning, negotiation, and execution skills.
- Strong relationship management, executive communication, and cross-functional collaboration abilities.
- Customer-focused and entrepreneurial mindset with a strong sense of ownership, accountability, integrity, and the ability to challenge constructively for improved outcomes.

Preferred Qualifications and Benefits
Joining JazzWorld means becoming part of Pakistan’s largest digital operator, serving over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. As a certified Top Employer, JazzWorld offers a workplace environment benchmarked against global standards, fostering growth, learning, and meaningful work. The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership, encouraging accountability and teamwork to deliver impactful solutions.

At JazzWorld, employees are inspired to live better every day, supported by forward-thinking leadership and an open culture. This role offers the opportunity to contribute to national-scale digital transformation, expanding access and unlocking opportunities for a more connected future. The shared ambition at JazzWorld is to create a Better Life For All, making a tangible difference through innovation and collaboration.