Sr. HR Officer

To provide a professional and effective human resource service for managers and staff based in ORGANIZATION Field Office including recruitment of staff, maintenance of employee records (soft and hard copies), ensuring compliance with all HR policies and procedures.

This role serves as a key liaison between management and staff, fostering a positive workplace culture and ensuring that HR policies and procedures are effectively implemented.

• Qualification in Human Resource Management /MBA-HR or equivalent by experience

• At least 4-5 years experience in the same position

• Experience of providing an HR service to a multi-site operation

• Good experience of managing and undertaking a high quality recruitment process

• Experience of developing and implementing HR policies, procedures, and projects

• Experience of developing and communicating HR management information

• Experience of undertaking and supervising payroll

• Excellent written and spoken English and Urdu and local regional languages

• Confident user of MS Office, and HR databases

• Experience of establishing strong working relationships with colleagues from different functions and cultures

• High level administrative and organisation skills and attention to detail

• Experience of a flexible approach to managing and prioritising a high workload in a fast paced environment

• Experience of proactively identifying and addressing issues

• A commitment to Organisations values, in particular equal opportunities

• Team working, flexibility and relationship building skills

• Problem solving skills in day-to-day and crises situations

Show complete discretion in all matters concerning Organisation staff.

Policy and Advice

• Advise and support Line Managers and staff on HR policies and best people management practices including appraisal, staff development, discipline and absence in accordance with ORGANIZATION policies and legal requirements

• Ensure appraisals are done and proper records are available in hard and soft copies

• Ensure that the Pakistans HR policies, and procedures are communicated to all staff and complied with

• Contribute to the design and delivery of HR training sessions for staff on relevant policies and procedures

• Manage staff welfare policies including health insurance claims.

HR Systems and procedures

• Ensure the maintenance of an effective reporting system.

• Maintain an effective HR database and filing system, with proper files maintained for each staff member, both manually and electronically while maintaining confidentiality.

• Maintain a leave tracking system which allows HR to effectively manage leave for national staff as appropriate

• Ensure time sheets are completed and signed by all staff and forwarded to Islamabad on a monthly basis

• Responsible for updating (on a monthly basis) and proper tracking of all staff contracts, alerting their line manager, when contracts are close to expire (at least 30 days in advance) or extensions need to be issued

Staff Management

• Responsible for managing and providing day-day support and guidance to the HR Assistant

• Ensure the HR Assistant has an update JD, monitor and evaluate his/her day to day performance

Learning & Development

• With the support of the HR Coordinator, Islamabad, identify the training needs of staff and contribute to the establishing of a training plan based on needs and available resources

Employee Relations

• Provide support to all managers and staff regarding staff relations and grievance and disciplinary issues Responsible for the accurate and filling of all employee grievance/disciplinary issues and where necessary consult HR Islamabad for support.

• Responsible for the accurate and filling of administrative procedures concerning local employees and send to Islamabad office eg grievance/disciplinary cases, resignations etc.

Safeguarding & Code of Conduct

• Uphold and promote ORGANIZATION's Code of Conduct, safeguarding, and Protection fromSexual Exploitation and Abuse (PSEA) and child safeguarding policies.

• Foster a safe, respectful, and inclusive working environment and ensure all team members understand and comply with safeguarding obligations.

General includes but not limited to:

• Ensure all filing systems are updated on a regular basis;

• Ensure the smooth and timely dissemination of information and advice on queries related to human resource.

• Manage all insurance related issues for staff.

• Other administrative tasks as delegated by supervisor.