We are seeking a motivated Sales Executive to manage inbound sales leads and convert them into confirmed orders by providing tailored packaging solutions. The ideal candidate will engage with customers through various communication channels, understand their needs, and deliver exceptional service to achieve sales targets. This role requires strong relationship-building skills, effective negotiation, and coordination with internal teams to ensure smooth order fulfillment. The position is based in Faisal Town, Lahore, and operates on a night shift from 8 PM to 5 AM.
Key Responsibilities
- Handle and respond promptly to inbound sales leads via calls, WhatsApp, email, and other communication platforms.
- Understand customer requirements thoroughly and recommend appropriate packaging solutions that meet their needs.
- Convert qualified inbound leads into confirmed orders while consistently achieving assigned sales targets.
- Maintain regular follow-ups with potential customers and manage an organized sales pipeline to track progress.
- Prepare and share accurate quotations, pricing details, product information, and any other relevant documentation.
- Negotiate pricing and terms with customers, ensuring company profitability is maintained.
- Build and nurture strong relationships with both existing and potential clients to foster long-term business growth.
- Collaborate closely with production and operations teams to guarantee smooth order processing and timely delivery.
- Keep detailed and accurate records of leads, follow-ups, quotations, and sales activities.
- Identify opportunities for upselling and cross-selling within the existing customer base.
- Ensure a professional and positive customer experience throughout every stage of the sales process.
Required Qualifications
- Proven experience in handling inbound sales leads and closing sales, preferably in the packaging or related industry.
- Strong communication skills across multiple channels including phone, email, and messaging apps.
- Ability to understand customer needs and recommend suitable solutions effectively.
- Negotiation skills with a focus on maintaining profitability.
- Excellent organizational skills to manage sales pipelines and maintain accurate records.
- Ability to work night shifts from 8 PM to 5 AM.
- Willingness to work on-site at the Faisal Town, Lahore location.
Preferred Qualifications and Benefits
- Experience coordinating with production and operations teams to ensure order fulfillment.
- Proven track record of upselling and cross-selling to existing customers.
- Competitive salary range from Rs80,000 to Rs150,000 per month based on experience and performance.
- Opportunity to work in a dynamic environment with a focus on customer satisfaction and business growth.
This role offers a unique opportunity for candidates who thrive in a fast-paced sales environment and are committed to delivering excellent customer service while meeting sales goals. If you are proactive, organized, and ready to take on the challenge of night shift work, we encourage you to apply.