- A Leading Health Care Company is looking for Experienced Customer Service Representatives
- The roles and responsibilities may include but shall not be limited to,
- Answer calls professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Answer all queries being received on live chat or social media and try to get maximum confidence of customer.
- Coordinate with all relevant departments for customer's queries, complaints and orders.
- Refer unresolved customer grievances or special requests to concerned department as per urgency of issue.
- Managing data and information, must be fluent in English speaking and listening.
- Meeting clients in field upon requirement.
Requirements:- Above average knowledge of Dental Instruments & Products is required
Proficient in verbal and written English communication
Experience: 1– 2 Years (Customer Service relevant experience)
Have strong sales pitch capabilities
Note : Preference can be given to candidates that have prior experience in medical / pharmaceutical / dental sales and related.
Job Details
pSR7 is a global technology and innovation company./p
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