Summary
Overseeing the Revenue Assurance and Fraud Prevention/ Management activities, ensuring optimal security of company’s revenue and optimal prevention of fraud and leakages impacting company’s financials.
Key Responsibilities
· Constantly implement and improve controls and check in areas RA&FM.
· Proactively improving processes that impact the optimization of revenue streams.
· Provide leadership, direction and consultation in the avoidance of financial loss and prevention of fraud throughout the company.
· Continuously ensure that published tariffs are indeed implemented tariffs on the systems: Billing, IN…
· Perform Quality assurance testing on key processes and systems changes which impact recording, processing and billing of revenue producing events.
· Monitor for, prevent from, identify and remedy for potential errors in revenue cycles.
· Perform regular reconciliation and (gap) analysis of revenue streams.
· Monitor bill payment/ collection and fraud if any by multiple checks and balances in the system.
· Investigate, understand and documents issue root causes.
· Propose/ suggest solutions to avoid occurrence of issues.
· Manage/ reconcile VAS settlements with partners, supervise the interconnect settlement and tariff alignment on all network elements.
· Continuously work to understand and mitigate losses to ensure the highest levels of loss avoidance and reduction.
· Validate accuracy of reporting and data used to create fraud policies and strategies on a recurring basis.
· Report on and improve metrics.
· Monitor and block unauthorized routing of calls to avoid revenue loss (bypass).
stancom Global