Steak House Manager

The Steak House Manager position is a full-time, on-site role based in Islamabad, responsible for overseeing the daily operations of a steak house restaurant. This role involves managing both front-of-house and kitchen teams to ensure smooth service and high-quality food standards. The manager will be the primary point of contact for customer inquiries and feedback, while also handling reservations and optimizing table turnover. Maintaining a clean, safe, and welcoming environment is essential. Additionally, the manager will coordinate staff training, support menu execution alongside the kitchen team, manage inventory, and collaborate with ownership on sales targets, cost control, and customer satisfaction initiatives.

Key Responsibilities
- Oversee daily restaurant operations, including staff scheduling and supervision of front-of-house and kitchen teams.
- Ensure consistent service quality and adherence to food standards.
- Address customer inquiries, manage feedback, and resolve issues promptly to maintain high satisfaction levels.
- Monitor reservations and optimize table turnover to maximize efficiency.
- Maintain cleanliness, safety, and a welcoming atmosphere throughout the restaurant.
- Coordinate and deliver staff training programs to onboard, guide, and develop team members.
- Support the kitchen team in menu execution, especially regarding steak and grill preparation.
- Manage inventory levels and assist in cost control measures.
- Work closely with ownership to meet sales targets and implement customer satisfaction initiatives.

Required Qualifications
- Proven supervisory experience managing restaurant or hospitality teams.
- Strong communication skills with the ability to interact professionally with guests and staff.
- Training and coaching abilities to effectively onboard and develop team members.
- Customer-focused mindset with the ability to handle feedback and resolve issues efficiently.
- Basic cooking knowledge, particularly related to steak and grill preparation, to collaborate effectively with kitchen staff.
- Understanding of food safety, hygiene standards, and restaurant best practices.
- Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications and Benefits
- Experience working in steak houses or casual dining restaurants is advantageous.
- A diploma or degree in hospitality management, culinary arts, or a related field is preferred but not mandatory.

This role offers the opportunity to lead a dynamic team in a well-established steak house, contributing to both operational excellence and customer satisfaction. The ideal candidate will bring strong leadership skills, a passion for hospitality, and a hands-on approach to managing restaurant operations.