Store Manager

The Store Manager at Tissue Craft plays a critical role in overseeing the physical control, accuracy, safety, organization, and movement of all inventory within the warehouse. This includes managing raw materials, packaging materials, consumables, and finished goods. The position ensures that all inventory transactions—receipts, issues, transfers, returns, and dispatches—are accurately documented and that physical stock aligns with system and ERP records. Reporting directly to the Supply Chain Manager, the Store Manager operates full-time at the factory location, maintaining strict inventory controls and supporting smooth supply chain operations.

Key Responsibilities

- Receive raw materials, packaging materials, and consumables against approved documentation, verifying quantities, condition, and specifications upon receipt.
- Prepare and confirm Goods Received Notes (GRNs), promptly reporting any shortages, excesses, or damaged materials.
- Maintain organized storage locations with clear item identification, ensuring materials are stored by category, SKU, batch, location, and status.
- Issue materials to production strictly against approved material issue documents.
- Receive finished goods from production with proper documentation.
- Maintain separate identification for usable stock, damaged stock, rejected stock, waste/scrap, returns, and stock pending inspection.
- Keep accurate physical inventory records and coordinate ERP entries with the responsible system users.
- Conduct regular cycle counts and stock reconciliations, investigating and reporting any discrepancies between physical stock and ERP records immediately.
- Prevent unauthorized stock movements and maintain control over stock temporarily located on production floors or dispatch areas.
- Ensure proper stock rotation using FIFO or other appropriate methods.
- Maintain cleanliness, stacking discipline, aisle access, and overall warehouse housekeeping.
- Protect tissue and packaging materials from damage, contamination, moisture, and improper handling.
- Monitor critical stock levels and communicate shortages to the Supply Chain team before production is impacted.
- Support monthly and periodic physical stock counts.
- Collaborate closely with Production, Supply Chain, Dispatch, and Accounts departments on all stock-related matters.

Dispatch Responsibilities

- Ensure customer orders are picked according to approved dispatch documents.
- Verify correct SKU and quantities are loaded.
- Reconcile loose packs and full cartons.
- Prevent dispatch of damaged cartons.
- Confirm loading accuracy before vehicle departure.
- Document dispatch quantities promptly.
- Report any pending or partial dispatches clearly.
- Ensure no stock leaves the premises without approved documentation.

Daily Reporting

- Provide a concise daily report detailing opening stock, receipts, finished goods received, material issues, dispatches, approved adjustments, and closing stock.
- Highlight critical shortages, materials received and issued, finished goods received, completed dispatches, damaged or rejected stock, unexplained discrepancies, stock requiring urgent purchase, and any pending documents or ERP postings.

Inventory Controls

- Maintain comprehensive records including GRNs, Material Issue Slips, Material Return Notes, Finished Goods Receipt Notes, Dispatch/Loading Sheets, Damage/Shortage Reports, Stock Transfer Records, Daily Stock Movement Reports, and Physical Stock Count Sheets.

Required Qualifications

- Proven experience in warehouse or inventory management, preferably within a manufacturing or FMCG environment.
- Strong knowledge of inventory control procedures and ERP systems.
- Excellent organizational skills with attention to detail.
- Ability to conduct accurate stock reconciliations and cycle counts.
- Strong communication skills for coordination with multiple departments.
- Commitment to safety, cleanliness, and proper stock handling procedures.

Preferred Qualifications and Benefits

- Experience with tissue or packaging material handling is an advantage.
- Familiarity with FIFO stock rotation and warehouse housekeeping best practices.
- Opportunity to work in a dynamic manufacturing environment with career growth potential.

This role demands a proactive individual who can maintain strict inventory accuracy and ensure smooth warehouse operations while supporting the broader supply chain functions.