Stream Head A2P

Grade Level: L3
Location: Islamabad
Application Deadline: 18th October 2026

This role is focused on leading the strategy, growth, commercialization, and profitability of Jazz’s A2P Messaging and Digital Platforms portfolio. The successful candidate will drive traffic expansion, develop strategic partnerships, increase revenue, oversee product development, and promote enterprise adoption. This position requires a dynamic leader who can manage the entire business lifecycle while collaborating across multiple teams to ensure the portfolio’s success and market leadership.

Key Responsibilities
- Own the portfolio strategy, revenue targets, profitability, and annual business plans for A2P Messaging and Digital Platforms.
- Develop and implement strategies to increase A2P SMS traffic, revenue, margins, and market share.
- Lead the full partner lifecycle including identification, onboarding, commercial negotiations, performance management, and relationship building.
- Manage strategic partnerships with SMS aggregators, Mobile Network Operators (MNOs), wholesale messaging partners, and enterprise messaging clients.
- Identify and onboard new strategic partners to continuously expand the messaging ecosystem and business portfolio.
- Negotiate commercial agreements, pricing, traffic commitments, and partnership models to maximize business value and profitability.
- Monitor messaging volumes, revenue, profitability, traffic trends, and market dynamics to optimize margins and identify growth opportunities.
- Collaborate with Technology and Operations teams to ensure seamless A2P traffic routing, delivery, and service performance.
- Identify opportunities for new messaging products, digital platforms, business models, and revenue streams.
- Develop go-to-market strategies, value propositions, pricing models, and commercial approaches for both new and existing offerings.
- Work cross-functionally with Technology, Finance, Revenue Assurance, Marketing, Operations, Regulatory, and other relevant teams.
- Track key performance indicators including revenue, traffic volumes, margins, profitability, partner performance, customer growth, and business pipeline.
- Prepare business performance reports, highlight key opportunities and challenges, and present recommendations to senior management.
- Continuously assess market trends, competitive developments, and emerging opportunities to strengthen and scale the messaging portfolio.

Required Qualifications
- 8 to 12+ years of experience in Product Management, B2B Solutions, Digital Business, Digital Platforms, Messaging, or Telecom sectors.
- Strong commercial acumen, strategic thinking, partnership development, and product management skills.
- Proven track record in developing, launching, and scaling digital products, messaging propositions, and revenue streams.
- Deep understanding of A2P messaging, digital platforms, data analytics, and technology ecosystems.
- Demonstrated expertise in commercial negotiations, strategic partnerships, business development, and driving revenue growth.
- Excellent stakeholder management, negotiation, communication, and leadership capabilities.

Technical Competencies
- Leadership and Stakeholder Management
- Commercial and Business Knowledge
- Product and Digital Platform Expertise
- Messaging and Technology Ecosystem Understanding
- Regulatory and Compliance Awareness
- Customer and Market Insight
- Analytical and Reporting Skills

Preferred Qualifications and Benefits
Joining JazzWorld means becoming part of Pakistan’s largest digital operator, serving over 100 million customers with connectivity, digital services, financial inclusion, entertainment, and insurance. As a certified Top Employer, JazzWorld offers a workplace that meets global standards, fostering an environment where employees can thrive and perform at their best.

The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership. These values encourage challenging conventions, acting with accountability, working as one team, and creating impactful solutions for customers and communities.

At JazzWorld, employees contribute to a national-scale transformation, expanding access and unlocking opportunities to build a more connected digital future. The organization is committed to diversity and inclusion, ensuring an environment where all employees feel supported and valued.

The shared ambition at JazzWorld is to enable progress and make a meaningful difference every day, working towards a Better Life For All.