The Regional Study Abroad & Visa Manager will oversee the operations of multiple branches related to study abroad counseling, visa processing, and international admissions. The role includes managing branch teams, ensuring high service standards, expanding branch performance, and maintaining compliance with international education and immigration policies.
Supervise and manage multiple branch offices and their teams.
Oversee study abroad counseling, admissions guidance, and visa processing across branches.
Set and monitor performance targets for counselors and branch managers.
Train and develop staff on counseling techniques, visa policies, and customer service standards.
Build and maintain relationships with international universities, embassies, and partners.
Ensure up-to-date knowledge of visa regulations, admissions criteria, and country-specific education pathways.
Plan marketing strategies to promote study abroad services across regions.
Conduct regular audits and reports to ensure branch compliance and efficiency.
Handle escalated client issues and ensure resolution across all branches.
Plan expansion of services or new branches as needed.
Requirements:
Bachelor’s or Master’s degree in Business Management, Education, or related field.
6-8 years of experience in study abroad consultancy, visa processing, and branch management.
Proven leadership and team management skills.
Strong understanding of international education markets and visa policies.
Excellent organizational, communication, and problem-solving skills.
Proficient in Microsoft Office, CRM, and management tools.
Willingness to travel between branches when required.