student counsellor

EdLink Education & Visa Services

Lahore , Pakistan

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EdLink Education & Visa Services is a reputable international education consultancy with offices in Australia and Pakistan, dedicated to helping students pursue study opportunities abroad. The company supports applicants targeting universities in the UK, Australia, Canada, Europe, and other global destinations. EdLink offers personalized counseling, application assistance, scholarship guidance, expert visa processing, and preparation for IELTS and PTE exams. Known for its integrity and excellence, EdLink maintains strong partnerships with international institutions and boasts a successful track record in student placements. The team is committed to making global education accessible, straightforward, and less stressful for students and partner organizations.

The Student Counsellor will be based full-time at the Lahore office, providing expert guidance to students exploring international study options. This role involves conducting one-on-one counseling sessions, evaluating academic backgrounds and career aspirations, and recommending appropriate programs and institutions. The counsellor will support students throughout the admission process, assist with documentation, coordinate with the visa team, and ensure all deadlines are met. Additionally, the counsellor will respond to inquiries via in-person meetings, phone calls, and online channels, deliver information sessions or presentations when required, and maintain accurate records in internal systems. Collaboration with admissions, test preparation, and visa services teams is essential to deliver a seamless experience for students.

Key Responsibilities

- Conduct personalized counseling sessions to assess students’ academic profiles and career goals.
- Provide detailed information on study programs and institutions across various international destinations.
- Guide students through the admission process, including application preparation and documentation.
- Coordinate closely with the visa processing team to facilitate timely submission and approval.
- Respond promptly to student inquiries via multiple communication channels.
- Organize and deliver presentations or information sessions as needed.
- Maintain accurate and up-to-date records in the company’s CRM and student management systems.
- Collaborate with internal teams to ensure a smooth and supportive experience for students.

Required Qualifications

- 0-1 year of experience in student counseling or a related field.
- Excellent communication skills, including clear verbal articulation, active listening, and professional written correspondence.
- Strong customer service skills to manage inquiries, set realistic expectations, and foster a respectful and supportive environment for diverse student populations.
- Bachelor’s degree in Education, Psychology, Counseling, Business, or a related discipline.
- Proficiency with office software, CRM platforms, student management systems, and online communication tools.
- High level of integrity, cultural sensitivity, and a commitment to non-discriminatory practices when working with students from diverse backgrounds.

Preferred Qualifications and Benefits

- A relevant postgraduate qualification is considered an advantage.
- Opportunity to work with a dynamic and supportive team committed to international education.
- Exposure to a broad network of global educational institutions and visa processes.
- Professional development opportunities in counseling, admissions, and visa services.

This role offers a valuable opportunity for individuals passionate about education and student support to contribute meaningfully in a growing international consultancy environment.