Studio Manager

Zainab Zulfiqar is a renowned Pakistani luxury label specializing in formal and bridal wear, with studios located in Lahore and Karachi. Serving a distinguished clientele both locally and internationally, the brand is seeking a dedicated professional to lead its Karachi studio in Clifton. This role involves managing daily operations and ensuring an exceptional client experience from the initial visit through to the final delivery of garments. The position requires close collaboration with the Managing Partner and the Lahore production team to maintain the brand’s high standards.

Key Responsibilities
- Welcome and style clients, guiding them through both ready-to-wear and made-to-measure collections.
- Accurately take orders and measurements, ensuring all details, advances, and payments are recorded correctly on the day of the visit.
- Manage fittings, alterations, and handovers to guarantee every outfit is delivered perfectly and on schedule.
- Maintain studio stock and display samples, keeping them organized and matched to inventory records.
- Oversee the cash drawer and ensure daily cash reporting is precise and up to date.
- Communicate with clients via WhatsApp regarding order progress, collection schedules, and outstanding balances.
- Coordinate with the Lahore team on production timelines, dispatches, and alterations to ensure seamless workflow.
- Lead, train, and motivate the studio team, setting high standards for presentation and customer service.

Required Qualifications
- Minimum of 3 years’ client-facing experience within an established luxury, designer, or bridal brand.
- Strong fashion sense paired with a warm, polished approach to client interactions.
- Highly organized with keen attention to detail, capable of managing orders through to completion.
- Comfortable using Google Sheets and basic order management systems; experience with Odoo is advantageous.
- Proficient in both English and Urdu.
- Must be based in Karachi.

Preferred Qualifications and Benefits
The role offers comfortable working hours from Monday to Saturday, 12 pm to 6 pm, with Fridays from 2 pm to 6 pm. A competitive salary package is provided, along with performance-based incentives. This position presents a unique opportunity to take ownership of a flagship studio within a growing luxury brand. Additionally, the successful candidate will work closely with the founders and the creative team, gaining valuable insight and influence within the company’s operations.

This is an excellent opportunity for a motivated individual passionate about luxury fashion and client service to lead a prestigious studio and contribute to the continued success of Zainab Zulfiqar.