Posted Aug 06, 2026 297 views
The Cash Recovery Officer at Style Group of Industries plays a crucial role in managing and recovering overdue payments to ensure optimal cash flow for the organization. This position requires proactive engagement with clients who have delinquent accounts, negotiating repayment plans while maintaining professionalism and adherence to company policies and legal standards. The role demands strong communication and negotiation skills to effectively resolve outstanding debts and sustain positive client relationships. With four years of required experience, the Cash Recovery Officer independently manages recovery efforts and records, without direct team management responsibilities.
This position involves maintaining detailed records of all recovery activities and providing timely reports on recovery progress. The officer must efficiently handle client inquiries and complaints related to outstanding payments while ensuring compliance with ethical guidelines and legal requirements. Proficiency in debt collection software, customer relationship management, and basic computer applications is essential. Familiarity with the legal aspects of payment recovery enhances the ability to navigate complex cases and uphold company integrity throughout the recovery process.
Responsibilities
- Contact clients with overdue payments promptly to discuss outstanding debts and negotiate suitable repayment plans.
- Maintain accurate and detailed records of all recovery efforts, repayment schedules, and client communications.
- Follow up consistently on delinquent accounts to ensure timely repayment and reduce outstanding debt.
- Prepare regular reports on recovery progress, identifying trends and areas for improvement.
- Ensure all recovery activities comply with relevant company policies, legal requirements, and ethical standards to avoid conflicts or violations.
- Handle client inquiries and complaints professionally, providing clear information and resolving issues effectively.
- Utilize debt collection software and customer relationship management tools to track and manage accounts efficiently.
- Apply strong negotiation and communication skills to encourage client cooperation and successful debt resolution.
- Work under pressure to meet recovery targets and deadlines while maintaining quality and professionalism.
- Collaborate with other departments as needed to support recovery processes and improve collection strategies.
Skills
Style Group of Industries
Style Styrofoam Industries
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