The Super Store Helper plays a vital role in ensuring the efficient operation of the LUMS Super Store by supporting various functions such as inventory management, store handling, customer service, and cash counter duties when required. This position focuses on maintaining accurate stock movement, proper product handling, and a clean, organized environment, all of which contribute to smooth store operations and a positive shopping experience for customers.
Key Responsibilities
Warehouse & Super Store Operations: Assist with receiving, stacking, and organizing materials on shelves and storage racks. Facilitate the movement of stock between the warehouse and the Super Store to maintain product availability. Conduct regular stock counts and promptly report any discrepancies. Maintain cleanliness and orderliness in both warehouse and store areas. Monitor inventory levels and notify the Store Manager of low-stock or fast-moving items. Support daily operations by performing additional tasks as assigned by the Line Manager.
Cash Counter Responsibilities (When Assigned): Ensure all products are scanned accurately using the barcode scanner to record sales in the system. Avoid manual code entry unless specifically instructed to prevent incorrect sales entries. Maintain high accuracy in scanning to avoid inconsistencies in daily sales reporting. Handle cash responsibly, ensuring correct collection, secure management, and timely handover following store procedures. Maintain proper documentation and adhere to all cash handling protocols.
Customer Service & Conduct: Respond to customer queries politely, professionally, and helpfully. Maintain a respectful and appropriate demeanor with all customers, avoiding excessive or inappropriate gestures to ensure comfortable and professional interactions. Provide courteous assistance so customers feel supported and valued without discomfort.
Store Opening & Closing Responsibilities: Arrive punctually for assigned opening and closing shifts. Assist in preparing the store for opening by cleaning, stocking, and performing readiness checks. Support proper store closing by organizing the store, securing all items, and following lock-up procedures. Adhere to all store timelines, procedures, and protocols for daily opening and closing.
Required Qualifications
Intermediate education is required. Candidates should possess effective verbal communication skills and basic written communication abilities. A basic understanding of stock handling and inventory management is essential. Familiarity with barcode scanners and basic point-of-sale processes is necessary. The ability to manage customer queries courteously and professionally, take initiative, identify issues, and support problem-solving is important.
Preferred Qualifications and Experience
Candidates with 1-2 years of relevant experience will be preferred. Demonstrated integrity, accountability, commitment to work responsibilities, a supportive attitude, teamwork skills, punctuality, and discipline are highly valued traits for this role.
This position offers an opportunity to contribute to a well-organized retail environment while developing skills in inventory management, customer service, and cash handling within a dynamic store setting.