Supply Chain Officer

We are seeking a detail-oriented Supply Chain Officer to support the end-to-end supply chain operations at Zubaida’s, a key player in the retail sector. This role is vital in ensuring a smooth flow of goods from suppliers to customers by maintaining optimal inventory levels, coordinating procurement activities, and managing logistics efficiently. Reporting directly to the Supply Chain Manager, the officer will work closely with merchandising, finance, and retail teams to meet operational goals. This is an individual contributor position focused on executing tasks accurately while adhering to internal standard operating procedures (SOPs).

Key Responsibilities

- Raise and process purchase orders (POs) in coordination with the Supply Chain Manager.
- Maintain and update the vendor database, including contact information, lead times, and pricing details.
- Follow up with suppliers regarding order confirmations, delivery schedules, and quality compliance.
- Assist in quarterly evaluations of vendor performance against established benchmarks.
- Monitor daily stock levels across warehouses and retail outlets, promptly flagging any discrepancies.
- Coordinate cycle counts, stock takes, and reconcile physical inventory with system records, ensuring accuracy in the ERP system.
- Identify and report slow-moving, obsolete, or excess stock to the line manager for timely action.
- Support seasonal stock planning and replenishment activities aligned with forecasted demand.
- Liaise with logistics partners and couriers to ensure timely inbound and outbound shipments.
- Track shipment statuses and proactively communicate any delays to relevant stakeholders.
- Process dispatch documentation such as delivery notes, packing lists, and invoices.
- Oversee returns and reverse logistics processes in collaboration with the customer service team.
- Prepare weekly and monthly supply chain reports covering inventory status, PO tracking, and supplier performance metrics.
- Maintain organized filing of all supply chain documents, both digital and physical, in compliance with company policies.
- Support internal and external audits by providing accurate and timely records as requested.

Required Qualifications

- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Commerce, or a related field.
- 0–2 years of relevant work experience or internships; fresh graduates are encouraged to apply.
- Proficiency in MS Excel, MS Word, and Outlook is essential. Exposure to ERP software is preferred.

Preferred Qualifications and Benefits

- This is a full-time, in-person position offering a monthly salary range of Rs40,000 to Rs65,000.
- The role provides an opportunity to gain hands-on experience in retail supply chain operations within a dynamic environment.
- Candidates will develop cross-functional collaboration skills by working closely with multiple departments.

This position is ideal for candidates looking to launch their careers in supply chain management and contribute to the operational success of a growing retail brand.