Supply Chain Operations Executive — Colombia / LATAM Operations

OneScreen is seeking a Supply Chain Operations Executive to support our Colombia and LATAM operations within the Global Supply Chain & Logistics team. This role requires evening-shift availability to coordinate effectively with international teams, forwarders, warehouses, and regional sales stakeholders. The successful candidate will be responsible for maintaining clear visibility of active orders, managing follow-ups with suppliers and factories, supporting shipment readiness, tracking documentation, and ensuring timely and accurate operational updates. This position demands a detail-oriented professional who can bring structure, discipline, and ownership to fast-paced international supply chain operations.

Key Responsibilities
- Maintain clear visibility and status updates for active orders in Colombia and LATAM regions.
- Track order progress from requirement confirmation through purchase order, proforma invoice, payment, production, shipment readiness, dispatch, and delivery.
- Ensure every order has a clearly assigned owner, next action, due date, and escalation point.
- Follow up regularly with suppliers and factories regarding production status, unit readiness, payment confirmations, packing details, and shipment documentation.
- Coordinate internally to confirm product models, quantities, specifications, readiness dates, and fulfillment requirements.
- Support the preparation, review, and tracking of commercial invoices, packing lists, shipping details, serial numbers, loading information, and related shipment documents.
- Collaborate with logistics team members and forwarders to ensure shipments are ready for pickup or dispatch.
- Help prevent documentation errors before external sharing.
- Manage product request workflows for Colombia and LATAM opportunities, including follow-ups on specifications, certifications, pricing, manuals, compliance documents, and technical information.
- Provide structured and timely updates to LATAM sales and internal teams.
- Escalate blockers with clear facts, responsible owners, impact analysis, and recommended next steps.
- Maintain organized records of actions, pending items, owners, and deadlines.
- Contribute to the development of repeatable checklists, playbooks, and process improvements specific to Colombia and LATAM operations.

Required Qualifications
- Bachelor’s degree in Supply Chain, Business Administration, Operations, International Business, Engineering Management, or a related field.
- 1 to 3 years of experience in supply chain, logistics, procurement, vendor coordination, import/export, documentation, or operations.
- Strong written communication skills in English.
- Proficiency in Excel and Google Sheets.
- Exceptional attention to detail regarding quantities, product models, dates, documents, values, and shipment information.
- Ability to work independently during evening hours (5:00 PM – 2:00 AM PKT).
- Comfortable coordinating across multiple time zones and with diverse stakeholders.
- Strong discipline in follow-up and multitasking.
- Must be based in Islamabad/Rawalpindi or able to commute reliably.

Preferred Qualifications
- Experience with international logistics, freight forwarding, import/export documentation, or vendor management.
- Prior exposure to LATAM, US, China, or other international markets.
- Familiarity with commercial invoices, packing lists, bills of lading (BL/AWB), serial numbers, shipping marks, HS codes, or customs documentation.
- Experience using ERP, CRM, Odoo, HubSpot, E-Automate, Basecamp, or order management systems.
- Basic understanding of product specifications, certifications, compliance documentation, or hardware products.
- Spanish language skills are a plus but not mandatory.

This role offers the opportunity to contribute to a dynamic global supply chain environment with a focus on LATAM markets. Interested candidates are encouraged to apply through the official application link provided with this job posting.