Network / Systems Support Engineer

Sybrid Pvt Ltd Unverified

Islamabad , Pakistan

Posted Jan 06, 2020 374 views Report Job

PKR. 25,000 - 25,000/Month

Apply For This Job

Close

Job Description

Network & Systems Support Engineer reports to Manager IT, he is responsible for 1st Level Support for Systems related issues, Maintaining Systems & Security Company-wide. This includes LAN, Active Directory, Proxy, Email Server, Antivirus and Security.

Key Responsibilities and Duties/Results Expected/KPI

  • Manage workflow and service request through Client’s call ticketing system
  • Software installation, configuration, and troubleshooting for end-users
  • Performance of IT supports duties as defined by the appropriate I.T Support team leader.
  • Network printer installation/configuration
  • General Desktop Support/Project Coordination/Move activities
  • Monitor, analyze and address reliability and performance issues
  • Analyze problems, develop creative solutions and assess risks/benefits
  • Assess and address compliance with applicable IP Policies, Standards, and Technical controls.
  • Document supported system and application procedures and processes.
  • Staffing the help desk as needed.
  • Keep abreast of technology changes and Client's operating environment changes to assess potential
  • Should be responsible to comply with the standards within the company for e.g. ISMS, HIPPA, etc.
  • To report security weaknesses/incident through Information security incident & weakness reporting mechanism.

Competencies and Critical Success Factors

Values, Ethics and Professionalism

  • Demonstrating professional integrity by modeling Sybrid’s values and ethical standards.
  • Demonstrating initiative, consistency, transparency, personal accountability and reliability to meet work demands according to the highest standards.
  • Demonstrating the highest level of business ethics and consistently adheres to and promotes key values and principles in all business and personal transactions.
  • Demonstrating resilience, drive, commitment to results and responsibility y for own actions

Resilience

  • Showing persistence, perseverance, and determination.
  • Demonstrating adaptability and flexibility in overcoming challenging situations.
  • Showing resolve in searching for alternative solutions to problems.

Results Orientation

Maintaining focus on those activities that have the greatest impact on meeting work commitments.

Continuous Learning

  • Proactively seeking performance feedback and identifies approaches to improve own and others’ performance and learning.
  • Taking personal responsibility to grow and change.
  • Supporting opportunities for positive change and actively looks for ways to improve what they do.
  • Consistently coaching and developing team members by articulating key expectations, identifying strengths and development needs and provide ongoing support to maximize performance.

Job Details

Industry:
BPO
Functional Area:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Feb 06, 2020
Posting Date:
Jan 06, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Sybrid Pvt Ltd

BPO · 301-600 employees - Islamabad

Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, le ...Read More

Similar Job Titles

IT Network Engineer

Baris Technology Solution, Karachi, Pakistan
Posted Jan 14, 2020

Network Engineer

Ajooba Pk, Lahore, Pakistan
Posted Dec 27, 2019

Network / Security Engineer

Interwood Mobel (Pvt) Ltd, Lahore, Pakistan
Posted Jan 08, 2020

IT Support Engineer

Posted Dec 24, 2019
View All