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Job Description

Purpose

  • The technical writer will maintain a sufficient level of product and project documentation in order to raise knowledge of the products towards customer as well as for internal purpose.
  • The documentation is covering a technical perspective of the products within the company and will range from low operational to end user level.
  • Contents of the job
  • You are experienced in delivering technical documentation concerning products within the telecommunication business including technical descriptions, instructions and specification on system level.
  • You are expected to be a good communicator and will collect material from primarily developers, QA and operations personnel to produce technical documentation in
  • Wiki/Confluence format and using Google Docs and MS Office suite.
  • You should also strive to improve the communication within the organization to spread thewritten word and make sure the right person gets the right information during review and delivery process.
  • You are service minded to support teams in the organization while creating internal documentation with creative ideas and review of documents.
  • You must be driven, efficient and flexible to be able to deliver documentation in sufficient quality, reaching set time lines.
  • You will be part of planning and structuring the documentation to ease up the internal sharing of information and coming up with improvements to add quality to the written documentation.
  • You are expected to be able to constantly strive to improve what we do and how we work by being open for and actively welcoming improvements for effective work.
  • Foreign travel to some extent can be necessary

Personal skills

  • In the role of technical writer you must be structured and result oriented without prestige.
  • You should be able to combine analytical thinking with a flexible attitude to achieve the best solution for communication within the organization.
  • You should also indicate great interest to develop networks within the organization and partners to maintain technical skills and speed up the work.

Professional skills

  • Strong interpersonal skills with excellent verbal and written communication in English
  • Works independently as well as able to work in a team environment
  • Experience working in a structured documentation environment within an agile software development environment to meet software application development documentation
  • Adequate education (Bachelor’s or Master’s degree in computer science or engineering) or collected necessary technical skills by work experiences
  • Experienced technical writer of minimum five years
  • Adaptability to address multiple levels of technical knowledge
  • Highly proficient in MS Office suite and Google apps
  • Basic knowledge in command line tool to use test system
  • Accustomed to short deadlines

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS/BS(SE)
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Dec 22, 2019
Posting Date:
Nov 22, 2019
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Synavos Solutions

Information Technology · 11-50 employees - Lahore

Synavos Solutions is a growing IT solutions provider with a global footprint in over 18 countries. We have emerged as a strong contender in development and deployment of innovative mobile top-up distribution system for telecom operators. We specialize in electronic recharge systems to provide robust ...Read More

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