IT Support Manager

Synergy MSP (Pvt.) Ltd. Unverified

Lahore , Pakistan

Posted Sep 23, 2021 547 views

PKR. 70,000 - 100,000/Month

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Job Description

  • Install, maintain, and upgrade servers such as Windows servers 2019 and other operating systems
  • Maintain current baseline configurations on all Windows server 2019 operating systems, and coordinate and document exceptions to baselines where necessary.
  • Maintains CIS Level I Windows Server image, fine-tunes configurations as needed.
  • Conducts complex troubleshooting and repairs AD/DNS/DHCP/Print/File and other Server Roles withing Windows Server 2019 architecture.
  • Administers Users, Group and Computer objects and create Group Policy using Group Policy Management Console.
  • Perform ongoing maintenance and troubleshooting of servers and COTS applications to ensure their ongoing availability, stability, and compliance with standards and security requirements
  • Analyze, troubleshoot, and deploy Intune for Azure cloud management.
  • Support and maintain the virtual environment (Hyper-V).
  • Provide support for Cloud computing environments, including AWS and Azure
  • Strong understanding of Windows 10 technologies, security practices and vulnerabilities.
  • Contribute to the design and implementation of disaster recovery plans for servers.
  • Employ patch management and deployment mechanisms for all IT infrastructure, utilizing SCCM and WSUS. Including patch analysis, test, approval, and deployment.
  • Administer Storage Area Network (SAN), troubleshoot SAN problems that affect storage and backup systems.
  • Setup and monitor of new backup jobs utilizing Veeam.
  • Handle escalated requests from Service Desk and assist accordingly.
  • Basic understanding of Applications architecture.
  • Good understanding of SQL server installation, database security and connectivity.
  • Maintains agency’s security posture and recommends next steps to improve current security conditions.
  • Strong experience with SolarWinds monitoring tools.
  • Contribute to the design and implementation of disaster recovery plans for servers.
  • Ability to create scripts in various languages, and create automation to speed repetitive tasks.


  • Required (Minimum) Qualifications Education, Certification, Experience, and Skills.
  • Bachelor’s Degree in Computer Science or related field; or equivalent post high school education, military and/or work-related experience
  • Minimum of 7+ years of Server IT support/administration experience.
  • Strong customer relations
  • Strong oral and written communication skills
  • Strong Analytical Skills
  • Excellent organization and planning skills
  • Ability to understand and troubleshoot technical problems
  • Heavy Active Directory and Directory Services knowledge necessary
  • Working experience of lightweight Directory Access Protocol (LDAP)
  • PowerShell scripting
  • Microsoft Windows Server (2012 & up)
  • Microsoft Internet Information Services
  • Server administration skills equivalent to or including Microsoft Certified Solutions Expert (MCSE)
  • File and Print services Preferred Qualifications Education, Certification, Experience, Skills, Knowledge, and Abilities
  • Microsoft Certified Solutions Expert (MCSE) preferred.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Model Town, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Oct 23, 2021
Posting Date:
Sep 23, 2021
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Synergy MSP (Pvt.) Ltd.

Information Technology · 1-10 employees - Lahore

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