System Support Officer (HQ)

This role requires a dedicated IT and administrative professional with a strong background in computer science or related fields. The ideal candidate will have experience in IT interventions, implementation, networking, or software development within reputable organizations. This position demands a proactive individual capable of managing both technical and administrative tasks efficiently, ensuring smooth operations within the organization.

Key Responsibilities

- Manage and troubleshoot hardware components such as desktops, laptops, printers, scanners, and other peripheral devices to ensure optimal performance.
- Install, configure, and maintain software applications in line with organizational requirements.
- Monitor and resolve network connectivity issues promptly to minimize downtime.
- Coordinate with external IT support providers and vendors for specialized technical assistance when necessary.
- Maintain accurate records of hardware and software inventory.
- Prepare and manage duty rosters for personnel, ensuring adequate coverage at all times.
- Draft, manage, and dispatch official correspondence to the Head Office and other internal and external departments.
- Systematically file official records, memos, and correspondence to maintain organized documentation.
- Maintain financial records related to office expenses, vendor payments, and operational budgets.
- Process vendor bills and ensure timely payments in compliance with agency procedures.
- Manage office supplies inventory and coordinate procurement to maintain sufficient stock levels.
- Liaise with vendors for hardware, software, and network maintenance services.
- Collaborate with internal teams and external departments to ensure seamless operational workflows.
- Prepare periodic reports on IT system status, administrative activities, and financial expenditures for management review.
- Oversee software and hardware configuration, updates, and design improvements to enhance system efficiency.
- Maintain IT and office records including contracts, warranties, and service agreements.
- Draft notes, letters, and other documentation as required by supervisory officers.
- Coordinate with landlords, vendors, and service providers such as electricity, internet, and maintenance services.
- Manage courier services, mail distribution, and petty cash reconciliations.
- Handle all matters related to administration, finance, procurement, and enforcement stations.

Required Qualifications

- A minimum of 16 years of education in Computer Science, Information Technology, Software Engineering, or a related discipline.
- At least 2 years of relevant experience in IT interventions, implementation, networking, or software development within reputable organizations. Experience from private entities will be considered if the organization is registered with SECP, Registrar of Firms, or any other public sector regulatory authority.
- Strong written and verbal communication skills.
- Good understanding of financial and administrative matters.
- Proficiency in IT tools and Microsoft Office applications.
- Analytical thinking and presentation skills.

Preferred Qualifications and Benefits

While no additional qualifications or benefits are explicitly mentioned, candidates with strong interpersonal skills, the ability to coordinate across multiple teams, and experience in managing both IT infrastructure and administrative functions will be highly valued.

Applications must be submitted by 29th October 2026.

Job Details

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Contract

Job Location:

Lahore, Pakistan

Gender:

No Preference

Age:

18 - 65 Years

Minimum Education:

Master

Degree Title:

Masters/Bachelors (Hons) (16 years), Years of Education, Computational Science, Computer Engineering/Sciences, Computer Networks, Information Engineering/Sciences, Information Technology, Software Engineering, Management Information System, Networks, Information Engineering/Sciences 1, Computer Engineering/Sciences 1, Software Engineering 1, Library and Information Sciences, Network Engineering

Career Level:

Mid-Level

Experience:

10 Years - 13 Years

Apply Before:

Oct 21, 2026

Posting Date:

Oct 15, 2026