Systems Administrator (AVP) - TJ / 1925248

National Bank of Pakistan, one of the largest and most reputable financial institutions in the country, is seeking a skilled Systems Administrator (AVP) to join its Information Technology team in Karachi. The Bank is committed to supporting the nation’s financial well-being and fostering sustainable growth through its extensive local and international branch network. This role offers an opportunity to contribute to the Bank’s transformation into a future-ready, agile, and sustainable organization by managing critical IT infrastructure and systems.

Key Responsibilities:
- Install, configure, administer, and manage large-scale deployments of Microsoft Exchange (2016 and above), Windows Server (2016 and above), Active Directory, and related messaging systems, including MS Active Sync, IIS, spam/anti-virus filtering, and clustering.
- Analyze technical issues and develop solutions using existing tools and techniques.
- Deploy centralized policies across systems in alignment with Bank policies.
- Troubleshoot and resolve anti-virus and messaging issues to ensure uninterrupted service delivery.
- Provide on-site technical support for Microsoft Exchange and respond to queries related to Active Directory, Exchange, and Internet Security.
- Monitor server performance, conduct routine diagnostics, manage backups, and perform cluster failovers.
- Oversee Exchange message queues, resolve delivery failures, perform message tracking, and maintain detailed operational logs.
- Conduct system monitoring to verify hardware and software integrity, review logs, and ensure system availability.
- Enforce security policies, patch management, and disaster recovery protocols to maintain system integrity.
- Manage mission-critical computing environments, including communications and collaboration systems, under occasional guidance.
- Support system-level storage management, performance tuning, monitoring, and capacity planning.
- Ensure smooth operation and availability of the Bank’s messaging infrastructure.
- Plan and execute capacity planning for hardware and software licenses in line with IT infrastructure growth.
- Stay updated on emerging technologies and trends, particularly related to Microsoft operations.
- Ensure compliance of IT infrastructure with Bank standards and project requirements.
- Manage vendor SOPs, SLAs, and contract renewals in a timely manner.
- Coordinate and communicate effectively with team members and relevant stakeholders.
- Perform additional duties as assigned by supervisors.

Required Qualifications:
- Minimum Bachelor’s degree in IT, Computer Science, Engineering, or equivalent from an HEC-recognized local or international institution. A Master’s degree in a related field is preferred.
- At least 6 years of IT experience, including a minimum of 3 years in Systems Administration or a related field, preferably within the banking sector.
- Hands-on experience with MS Exchange (2019 and higher) and Office 365.
- Strong understanding of Microsoft Exchange and Active Directory planning, design, and implementation.
- Familiarity with Outlook Web App, POP3, SMTP, IMAP4, and other MS Exchange protocols.
- Knowledge of TCP/IP, DHCP, DNS, HTTP/HTTPS, LDAP, and other network protocols.
- Experience with web proxy servers such as Sophos and Barracuda.
- Solid understanding of clustering, high availability technologies, and Exchange replication across networks.
- Expertise in Mobile Device Management and virtualization technologies including Microsoft Hyper-V and VMware.
- Basic scripting skills, particularly PowerShell.
- Ability to research, recommend, and automate system administration tasks.
- Strong problem-solving skills and the ability to lead in critical situations.
- Excellent teamwork and communication skills.

Preferred Qualifications and Benefits:
- Relevant professional certifications will be considered an advantage.
- Employment will be on a contractual basis for three years, with the possibility of renewal at management’s discretion.
- Compensation and benefits will be offered in accordance with the Bank’s policies and rules.
- National Bank of Pakistan is an equal opportunity employer, welcoming applications from all qualified candidates regardless of gender, religion, or disability.

The position is based in Karachi. Only shortlisted candidates meeting the eligibility criteria will be invited for panel interviews. Applications must be submitted within 10 working days from the date of the job posting. Late applications will not be considered. No travel allowance or daily allowance will be provided for interviews.