Posted Jan 14, 2021 137 views
Sales, Service & Marketing:
- Achieve sales targets for the outlet.
- Develop and maintain the highest standards of customer care. Ensure high levels of customer’s satisfaction through quality and excellent service.
- Initiate marketing campaign sales promotions activities to increase sales.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Respond to customer complaints and comments.
- Tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues;
- Enhance market share by analyzing and executing market trends in the retail industry.
Stock Management & Merchandising
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Evaluate vendors/contractor with the time frame to ensure proper inventory supply.
- Take an effective measure of inventory expiry and damage control.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion.
- Develop and Implement suitable display, merchandising and window dressing standards.
Operations Excellence:
- Maintain Operations Excellence by directing and implementing the best Service and goods delivery standards.
- Secures merchandise by implementing security systems and measures.
- Update IT infrastructure for best classification, interpretation and analysis of business information.
- Develop a monthly budget for key operations expenses and achieve targets.
- Ensure that costs are controlled and revenue opportunities are effectively sourced and delivered.
- Lead key outlet project-repair and maintenance, re-designing shelves etc.
- Develop and execute best Health, Safety, Security, Environment and Housekeeping Practices.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Liaison with stakeholders.
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
Financial Responsibilities:
- Ensure the best cash management practices.
- Achieves financial objectives of the outlet by preparing a monthly budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Develop and implement strategies to increase profitability
HR Management:
- Accomplish outlets human resource objectives by supporting in recruiting, selecting, orienting, training.
- Engaging and retaining outlet staff by coaching, counselling, disciplining employees, planning, monitoring and appraising job results.
- Enforcing policies and procedures in-lined HR Department
Skills
Job Details
Taj Corporation
pTaj Corporations is one of country's leading organizations in fuel and food businesses. It started its business back in 1965 from a petroleum service site. Currently, it works with a nationwide and growing network of petroleum service sites and restaurants. Taj works with leading national and international Oil Marketing Companies like Shell, PSO, Total, Attock, etc. Taj has its own chain of high quality restaurants in cities and on highways. Core values of Taj Corporation revolve around focus on happiness and loyalty of team and customers./p
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