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Job Description

Sales, Service & Marketing:

  • Achieve sales targets for the outlet.
  • Develop and maintain the highest standards of customer care. Ensure high levels of customer’s satisfaction through quality and excellent service.
  • Initiate marketing campaign sales promotions activities to increase sales.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Respond to customer complaints and comments.
  • Tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues;
  • Enhance market share by analyzing and executing market trends in the retail industry.

Stock Management & Merchandising

  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Evaluate vendors/contractor with the time frame to ensure proper inventory supply.
  • Take an effective measure of inventory expiry and damage control.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion.
  • Develop and Implement suitable display, merchandising and window dressing standards.

Operations Excellence:

  • Maintain Operations Excellence by directing and implementing the best Service and goods delivery standards.
  • Secures merchandise by implementing security systems and measures.
  • Update IT infrastructure for best classification, interpretation and analysis of business information.
  • Develop a monthly budget for key operations expenses and achieve targets.
  • Ensure that costs are controlled and revenue opportunities are effectively sourced and delivered.
  • Lead key outlet project-repair and maintenance, re-designing shelves etc.
  • Develop and execute best Health, Safety, Security, Environment and Housekeeping Practices.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Liaison with stakeholders.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.

Financial Responsibilities:

  • Ensure the best cash management practices.
  • Achieves financial objectives of the outlet by preparing a monthly budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Develop and implement strategies to increase profitability

HR Management:

  • Accomplish outlets human resource objectives by supporting in recruiting, selecting, orienting, training.
  • Engaging and retaining outlet staff by coaching, counselling, disciplining employees, planning, monitoring and appraising job results.
  • Enforcing policies and procedures in-lined HR Department

Key Skills & Expertise

  • Customer Focused
  • Target Oriented/Results Driven
  • Possess financial skills to the budget expense and analyze Revenues & profitability
  • Excellent skills in pricing and costing strategies
  • Vendor Relationships
  • Market Knowledge
  • Excellent negotiation skills.
  • Excellent leadership skills.
  • Excellent communication skills.
  • Excellent time management skills.
  • Excellent team management
  • Experience in the development and implementation of Retail Store Policies.
  • Good computer skills.
  • Co-operative and supportive team player

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
30 - 35 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Work Permit:
Require Travel:
Apply Before:
Nov 16, 2020
Posting Date:
Oct 15, 2020
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Taj Corporation

Services · 1001-1500 employees - Phoolnagar (Bhai Pheru)

pTaj Corporations is one of country's leading organizations in fuel and food businesses. It started its business back in 1965 from a petroleum service site. Currently, it works with a nationwide and growing network of petroleum service sites and restaurants. Taj works with leading national and i ...Read More

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