Talent Acquisition Specialist

Flipdish is revolutionizing the way independent restaurant and takeaway owners operate by providing them with powerful, easy-to-use technology solutions supported by genuine human assistance. Our mission is to simplify the complexities of running a restaurant in today’s fast-paced environment, making the experience both efficient and rewarding.

As part of the Talent Acquisition team, you will take full ownership of recruitment for designated roles, primarily focusing on our Karachi hub while also supporting hiring across other Flipdish markets. You will collaborate closely with hiring managers and People teams to attract and secure the right talent, managing the entire recruitment lifecycle from role initiation and sourcing to interviews, offers, and onboarding handover. This role demands hands-on recruitment expertise, going beyond scheduling or administrative tasks. Success will come from building robust candidate pipelines, enabling data-driven hiring decisions, and delivering an exceptional candidate experience. You will also leverage data, AI, and automation tools to enhance recruitment efficiency without sacrificing quality, fairness, or confidentiality.

Key Responsibilities
- End-to-end recruitment: Manage assigned vacancies from role kickoff through sourcing, screening, interviewing, offering, and handover, with a primary focus on Karachi hiring.
- Hiring manager partnerships: Collaborate to define role requirements, candidate profiles, and interview processes. Maintain alignment on priorities, timelines, and decisions while constructively challenging assumptions and suggesting improvements.
- Candidate pipelines: Proactively source candidates, engage passive talent, manage referrals, and handle inbound applications to maintain a strong and relevant talent pool.
- Screening and assessment: Conduct structured recruiter screens assessing experience, motivation, role fit, and compensation expectations, providing clear, evidence-based recommendations.
- Candidate experience: Ensure timely communication, well-organized interviews, and consistent follow-up to create a professional and positive candidate journey.
- Recruitment records and reporting: Maintain accurate records in Greenhouse, including scorecards and candidate stages. Analyze pipeline data to identify bottlenecks, recommend actions, and highlight market challenges early.
- Workflow improvements: Utilize AI, automation, and clear documentation to reduce manual tasks and enhance recruitment processes while safeguarding quality and confidentiality.

Required Qualifications
- Proven hands-on recruitment experience managing roles independently throughout the hiring lifecycle, beyond administrative support.
- Strong sourcing and screening capabilities, including engaging passive candidates and assessing them against agreed criteria.
- Excellent written and verbal communication skills in English, with the ability to interact professionally with candidates, hiring managers, and international colleagues.
- Ability to build strong stakeholder relationships, clarify requirements, challenge assumptions constructively, and follow up on hiring decisions.
- Highly organized with the ability to manage multiple vacancies, prioritize competing demands, and take ownership without constant prompting.
- Comfortable with technology, demonstrating practical AI literacy and a willingness to learn new digital tools to improve recruitment effectiveness.
- Proficient in applicant tracking systems (ATS), maintaining reliable records and adhering to structured hiring and approval processes with attention to detail.
- Skilled in interpreting recruitment pipeline metrics to recommend practical next steps.
- Exercising sound judgment and discretion when handling sensitive candidate information and hiring discussions.

Preferred Qualifications and Benefits
- Experience recruiting within SaaS, technology, or high-growth companies.
- Exposure to hiring across multiple functions such as customer support, commercial, technical, product, or corporate roles.
- Familiarity with the Karachi/Pakistan talent market and recruitment experience in UK, Ireland, or other international markets.
- Hands-on experience with Greenhouse, LinkedIn Recruiter, and Notion.
- Demonstrated ability to build AI-assisted workflows or recruitment automations beyond basic AI usage.
- Experience creating recruitment dashboards, reporting tools, templates, or process documentation.
- Background in improving candidate experience, employer branding, or referral programs.

What We Offer
Flipdish is a fast-growing startup that values ambition and hard work. Along with a competitive salary, we provide excellent opportunities for career growth. Benefits include 24 days of annual leave plus public holidays and company days, private healthcare covering outpatient and inpatient services, company-provided pick-and-drop transport, and quarterly team meet-ups and company events to foster connection and culture.

Our interview process typically involves a recruiter screening call, two hiring manager interviews, a competency or technical stage, and reference checks. At Flipdish, we champion ownership, transparency, and a people-led culture focused on impact and balance, empowering our team members to shape the company’s future as we scale.