Tele sales Officer

Tamkeen Securities is seeking a motivated and results-driven Tele sales Officer to join our dynamic team. In this role, the candidate will actively engage with potential and existing clients via telephone to promote our financial products and services related to the Pakistan stock market and Pakistan mercantile exchange. The ideal candidate possesses strong communication skills, customer relationship management experience, and a solid understanding of sales techniques including lead generation, cold calling, and sales negotiation. This position requires at least one year of experience in sales or a related field, with a preference for candidates familiar with PSX and PMEX operations. The Tele sales Officer will contribute to the companys growth by managing and nurturing sales leads, diligently following up with prospects, and maintaining an organized sales pipeline. Although this role does not involve managing a team, it demands self-motivation, excellent telephone etiquette, and the ability to handle multiple sales opportunities efficiently and professionally. The successful candidate will be instrumental in strengthening customer relationships and driving revenue through strategic and effective communication techniques focused on client needs and product knowledge.
Responsibilities

Conduct outbound calls to potential and existing clients to present and promote financial products and services related to stock and mercantile exchange markets.
Generate new leads through research, cold calling, and networking to expand the client base and increase sales opportunities.
Maintain and update accurate records of client interactions, lead management, and sales pipeline using company CRM tools.
Build and sustain strong customer relationships by understanding client needs and offering tailored product knowledge.
Apply effective sales negotiation techniques to convert leads into sales and achieve set sales targets.
Follow up diligently on leads and customer inquiries to ensure a consistent pipeline of potential sales.
Exhibit excellent telephone etiquette and maintain a professional, courteous, and helpful demeanor during all client communications.
Monitor market trends and competitor activities in the Pakistan stock market and mercantile exchange to identify new sales opportunities.
Collaborate with internal teams to coordinate client requests and resolve any issues promptly to enhance customer satisfaction.
Regularly report on sales activities, achievements, and challenges to management to support informed business decisions.