Reports To - Office Manager
Postion - Summary:
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to other colleagues through the telephone console.
TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES:
Answers incoming calls.
Directs call to, staff, or departments through the switchboard.
Places outgoing calls.
Provides information about company services to guests.
Knows what action to take when an emergency call is required.
Following telephone etiquette.
To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
Multitasking abilities
Must be polite and courteous while answering the phone.
Keep records of calls placed and received by all.
Setup conference calls in different locations
PREREQUISITES:
Education: High School or equivalent. Must speak, read, write, and understand the English language.
Experience: Minimum experience required - 1 year.
Job Details
What is your Competitive Advantage?
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
