Apply For This Job

Close
or

Job Description

Team Coordinator -IT is expected to be a well-rounded individual with strong skills in both the relationship side of account management as well as the technical side. They will develop and strengthen the relationships held to create long partnerships through pro-active and personable interactions.

One who understands the importance of delivering a high level of customer service, has excellent communication. Being a great team player is essential in this position as building relationships with customers as well as other business functions is an essential to delivering the highest level of support.

Responsibilities include 

Call Handling & Routing. Coordination with Field & Remote Engineers. Managing & Scheduling Filed Engineers. Client & Internal Resource Communications. Email and verbal Communications. Tickets Creation & escalation. Queue Management. Work Order Escalations.

The company offers:

· Meal in the House.

· Provident Fund.

· Medical Insurance.

· Bi-Yearly bonuses.

· Indoor games facilities.

· Quarterly outdoor recreational activities.

· EOBI

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Department:
Customer Support
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
May 16, 2018
Posting Date:
Apr 16, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Team Coordinator- IT

Xper2go, Karachi, Pakistan
Posted Jun 08, 2018

Senior Java Developer -Team Lead

Contour Software, Multiple Cities, Pakistan
Posted Jun 04, 2018

Technical Coordinator Software Development Services

Contour Software, Multiple Cities, Pakistan
Posted Jun 08, 2018

IT & Admin Assistant

Posted Jun 20, 2018
View All
I found a job on Rozee!
Rozee Career Talks