Team Lead - Car Sales - Karachi

As a Team Lead – Car Sales at PakWheels.com, you will be responsible for leading a team of Car Sales Officers (CSOs) to drive sales performance and ensure the efficient execution of vehicle transactions for partner dealers and individual sellers. This role requires a proactive leader with strong sales expertise, excellent team management skills, and a deep understanding of the automobile market. You will oversee daily operations, support your team in achieving sales targets, maintain high-quality vehicle listings, and ensure an outstanding customer experience. Reporting directly to the Line Manager, you will work closely with inspection teams, customer support, and other departments to meet and exceed business objectives.

Key Responsibilities:
Team Management: Lead, coach, and motivate a team of Car Sales Officers to consistently achieve and surpass individual and team sales goals. Foster a collaborative and high-performance work environment.
Operational Oversight: Manage vehicle listings for assigned customers by coordinating seller visits, verifying listing accuracy, and ensuring timely certification in collaboration with inspection teams.
Performance Monitoring: Track and assess CSO performance regularly, providing constructive feedback, support, and training to enhance productivity and sales effectiveness.
Customer Handling: Support the team in managing customer inquiries and walk-ins through various communication channels including calls, WhatsApp, and face-to-face interactions to maintain a professional and positive customer experience.
Sales Facilitation: Guide CSOs during buyer-seller meetings by applying effective sales techniques to close deals and maximize conversion rates.
Transaction Oversight: Ensure smooth and transparent vehicle ownership transfers by verifying proper documentation and maintaining high customer satisfaction throughout the process.
Reporting: Prepare and present daily and weekly performance reports to the Line Manager, monitoring key sales KPIs and progress toward targets.
Market Intelligence: Stay updated on local market trends and competitor activities, providing insights to enhance PakWheels’ strategic positioning and value proposition.

Required Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field is mandatory.
- Proven experience in a team lead or supervisory role within a sales-driven environment.
- Strong knowledge of the automobile industry, including market standards and current trends.
- Excellent communication, interpersonal, and leadership skills.
- Demonstrated track record of meeting or exceeding sales targets.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and digital communication tools.
- Self-motivated, results-oriented, and able to perform effectively under pressure.

PakWheels.com has been a pioneer in transforming Pakistan’s automobile industry since 2003, assisting millions in buying, selling, and maintaining vehicles. Joining PakWheels means becoming part of a dynamic and innovative workplace culture that values collaboration, creativity, and growth. You will contribute to a forward-thinking environment dedicated to revolutionizing the automobile landscape in Pakistan.