Team Lead

We are seeking motivated and results-oriented individuals eager to make a significant impact in the freight forwarding industry. This role involves leading a dynamic team to drive performance, foster growth, and contribute to the overall success of the organization. If you are passionate about leadership, team development, and operational excellence, this opportunity offers a chance to shape both people and processes within a collaborative environment.

Key Responsibilities

Lead and manage a team of Dispatchers and Sales Development Representatives (SDRs), focusing on strong performance and individual growth through consistent coaching and constructive feedback. Oversee the hiring and onboarding processes for SDRs by identifying staffing needs and collaborating with relevant stakeholders to attract and select the best talent. Cultivate a positive and accountable team culture that emphasizes collaboration, ownership, and continuous learning. Work closely with cross-functional teams to ensure alignment on priorities and address shared challenges effectively. Identify areas for improvement within the team and operations, prioritize key initiatives, and drive their successful implementation to enhance overall efficiency.

Required Qualifications

A Bachelor’s degree in Business, Logistics, Supply Chain, or a related field is essential. Candidates should have at least two years of relevant experience in a similar role. Strong communication skills, people management capabilities, and proven leadership qualities are critical for success. A coachable mindset with openness to feedback and a commitment to continuous learning is highly valued.

Preferred Qualifications and Benefits

While not explicitly detailed, the role offers the opportunity to influence product development and process improvements within a supportive team environment. The organization is committed to equal employment opportunities and fosters a culture that embraces innovation and ongoing development. Success in this role is measured by the ability to nurture a positive culture that promotes ownership, collaboration, and high performance. Additionally, building and maintaining a talent pool aligned with the company’s values and ensuring timely and effective recoveries are key indicators of achievement.

This position is ideal for individuals who thrive in a fast-paced, team-oriented setting and are eager to contribute to the growth and efficiency of a forward-thinking freight company.