Posted Aug 24, 2021 4 views
You'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but you'll need to:
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users' accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• priorities and manage many open complaints at one time
• rapidly establish a good working relationship with staff and site users
• test and evaluate new technology
• conduct electrical safety checks on computer equipment.
• 40% travel required for visiting sites and resolve the issues
• Responsible to procure IT relevant equipment
2. Salary
• Starting salaries in IT support range from 17,000 to 23,000.
3. Qualifications
Matric/F.A
4. Skills
You'll need to show evidence of the following:
• the ability to think logically
• a good memory of how software and operating systems work
• the ability to work well in a team
• problem solving skills
• the ability to priorities your workload
• attention to detail.
Skills
Job Details
Tech Kumak Pvt Ltd
.
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