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Job Description

  • Oracle / HP / DELL / Huawei storage and systems support
  • Oracle Exadata Support to cutomer
  • Oracle Linux / Solaris / Unix Support to customers
  • Working closely with the team members, the role encompasses all areas of Infrastructure and a specialist of at least one (preferably two), of the aforementioned technologies is prerequisite
  • Ensuring other teams members are involved and skilled in more technical areas
  • Able to demonstrate high initiative and ownership of issues
  • Able to work at a fast pace and achieve pre-determined billable utilization goals
  • Able to work at a high level independently, utilizing other resources with good judgment
  • Responsible supporting infrastructure technology implementations in Technology Support Services
  • Good written, verbal and interpersonal skills
  • Provide subject matter expertise, advice, and consultancy for assigned technology and infrastructure systems
  • Providing 1st, 2nd and 3rd line support for (Oracle / HP/ Dell /Huawei) storage & systems
  • Installing and configuring hardware and different software products as per project requirement
  • Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • Complete-time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record
  • 24*7 availability to support in house and client infrastructure
  • Must be ready and willing to commit to continuous education, certification, and self-improvement
  • Complete all project documentation in time and submit it to the manager

Skills required: 

  • Oracle / HP / DELL / Huawei storage and systems
  • Oracle Exadata hardware Information
  • Oracle Linux / Solaris / Unix
  • Good Communication Skills
  • Effective handling of client Q&A.
  • Able to work at a fast pace and achieve pre-determined billable utilization goals
  • Timely resolution of installation and configurations requests/issues at Techaccess
  • Timely completion of Training & certification assigned by supervisor

 

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Engineered Systems
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS
Career Level:
Experienced Professional
Experience:
4 Years - 5 Years
Apply Before:
Jul 19, 2021
Posting Date:
Jun 19, 2021
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Techaccess Pakistan Private Limited

Information Technology · 201-300 employees - Karachi, Lahore

Techaccess is Regional System Integrator, delivering intelligent business solutions, technical support and a diverse range of IT services to Our Clients. With offices in Pakistan, U.A.E and Africa, Techaccess adds consummate business value to industries through Consulting, IT Infrastructure and Ente ...Read More

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