Technical Business Analyst – Microsoft 365 & Endpoint

NKU Technologies is looking for a Technical Business Analyst with expertise in Microsoft 365 and endpoint management to support a large-scale enterprise migration and ongoing platform operations. This role requires a blend of hands-on Microsoft 365 administration, technical data analysis, and project coordination to ensure migration readiness, validate implementations, and collaborate effectively with global IT teams and service providers. The successful candidate will play a critical role in driving the tenant-to-tenant migration, managing endpoint security, and supporting platform adoption across the organization.

Key Responsibilities

- Support the Microsoft 365 tenant-to-tenant migration, covering Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Utilize PowerShell and Microsoft Graph to extract and analyze data related to users, sign-ins, licenses, mailboxes, applications, and endpoints.
- Analyze large datasets using advanced Excel techniques, including Power Query, PivotTables, and Power BI as needed.
- Assess dormant accounts, migration scope, readiness, dependencies, and cutover requirements through evidence-based analysis.
- Translate technical requirements into detailed implementation specifications and validate managed service provider deliverables against agreed acceptance criteria.
- Support the rollout of Microsoft Intune, including device enrollment, compliance policies, security baselines, application deployment, update rings, and BitLocker encryption.
- Apply and review identity and security controls such as multi-factor authentication (MFA), least privilege access, external sharing restrictions, data loss prevention (DLP), sensitivity labels, and retention policies.
- Coordinate multiple workstreams, regional IT teams, and third-party suppliers while maintaining project trackers, managing risks, decisions, dependencies, and action items.
- Provide hands-on configuration and troubleshooting support for Microsoft 365 access, Outlook, Teams, MFA, and post-migration issues.
- Prepare technical documentation, user guidance, readiness reports, and evidence-based recommendations for stakeholders.

Required Qualifications

- Proven hands-on experience with Microsoft 365 administration and configuration.
- Working knowledge of Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Practical experience with PowerShell scripting, Microsoft Graph API, and advanced Excel functions including Power Query and PivotTables.
- Solid understanding of Microsoft 365 migrations, endpoint management, device compliance, identity, and security controls.
- Strong analytical skills combined with excellent documentation, troubleshooting, and project coordination capabilities.
- Effective communication skills with the ability to independently manage multiple workstreams and collaborate across global teams.

Preferred Qualifications

- Experience with enterprise-scale Microsoft 365 migrations and global Intune deployments.
- Familiarity working alongside managed service providers in complex IT environments.

This role offers the opportunity to contribute to a critical digital transformation initiative within a global enterprise, working closely with diverse teams and leveraging advanced Microsoft technologies. Candidates who thrive in dynamic, collaborative environments and possess a strong technical and analytical background will find this position rewarding.