Technical Business Analyst – Microsoft 365 & Endpoint

NKU Technologies is looking for a Technical Business Analyst with expertise in Microsoft 365 and endpoint management to support a large-scale enterprise migration and ongoing platform operations. This role requires a blend of hands-on Microsoft 365 administration, technical data analysis, and project coordination to ensure migration readiness, validate implementations, and collaborate effectively with global IT teams and external service providers. The successful candidate will play a critical role in driving the tenant-to-tenant migration, managing endpoint security, and maintaining smooth platform operations.

Key Responsibilities

- Support Microsoft 365 tenant-to-tenant migration across multiple services including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Utilize PowerShell and Microsoft Graph to extract and analyze data related to users, sign-ins, licenses, mailboxes, applications, and endpoints.
- Analyze large datasets using advanced Excel functions such as Power Query, PivotTables, and Power BI when necessary.
- Evaluate dormant accounts, migration scope, readiness, dependencies, and cutover requirements through evidence-based analysis.
- Translate technical requirements into detailed implementation specifications and validate deliverables from managed service providers against agreed acceptance criteria.
- Support the rollout of Microsoft Intune, including device enrollment, compliance policies, security baselines, application deployment, update rings, and BitLocker management.
- Apply and review identity and security controls such as multi-factor authentication (MFA), least privilege access, external sharing restrictions, data loss prevention (DLP), sensitivity labels, and retention policies.
- Coordinate multiple workstreams involving regional IT teams and third-party suppliers, maintaining project trackers, managing risks, decisions, dependencies, and action items.
- Provide hands-on configuration and troubleshooting support for Microsoft 365 access, Outlook, Teams, MFA, and post-migration issues as needed.
- Prepare comprehensive technical documentation, user guidance materials, readiness reports, and evidence-based recommendations for stakeholders.

Required Qualifications

- Minimum of 5 years of hands-on experience in Microsoft 365 administration and configuration.
- Strong working knowledge of Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Practical experience with PowerShell scripting, Microsoft Graph API, and advanced Excel skills including Power Query and PivotTables.
- Solid understanding of Microsoft 365 migrations, endpoint management, device compliance, identity management, and security controls.
- Excellent analytical, documentation, troubleshooting, and project coordination abilities.
- Strong communication skills with the capability to manage multiple workstreams independently.

Preferred Qualifications and Benefits

Experience with enterprise-scale Microsoft 365 migrations, global Intune deployments, and working alongside managed service providers is highly desirable. The role offers a competitive monthly salary starting from Rs 150,000 and requires on-site presence.

This position provides an excellent opportunity to contribute to a critical technology transformation within a dynamic global environment, working closely with diverse teams and cutting-edge Microsoft technologies.