We are seeking an experienced Technical Sales and Solution Architect to join a leading AI platform company based in Karachi. This role focuses on leading the AI, Cloud, and IT Infrastructure functions within the Commercial Department, driving technical pre-sales activities to support business growth. The successful candidate will engage with customers to understand their business and technology needs, design tailored cloud, AI, data center, and digital infrastructure solutions, and develop competitive techno-commercial proposals. Collaboration with Business Development, Service Delivery, Technology Infrastructure & Services, OEMs, and technology partners is essential to ensure smooth sales cycles and effective handover of solutions to delivery teams.
Key Responsibilities:
- Lead the AI, Cloud & IT Infrastructure function by establishing technical pre-sales practices, solution standards, and governance to ensure consistent, high-quality solution development.
- Collaborate closely with Business Development to qualify opportunities, conduct customer discovery, and assess business and technology requirements for solution feasibility.
- Translate customer requirements related to data center colocation, cloud, AI/GPU infrastructure, connectivity, cybersecurity, backup, disaster recovery, and managed services into technical solutions and value propositions.
- Serve as the primary technical contact during pre-sales engagements, liaising between customers, Business Development, Service Delivery, Technology Infrastructure & Services, and external stakeholders.
- Conduct technical assessments, workload discovery, cloud readiness evaluations, and infrastructure health checks to determine optimal solution approaches.
- Design scalable public, private, hybrid, and multi-cloud solutions encompassing compute, storage, networking, virtualization, AI/GPU infrastructure, security, and integration with existing environments. Recommend migration and modernization strategies accordingly.
- Prepare detailed solution designs, capacity and resource sizing, Bills of Quantities (BOQs), High-Level Designs (HLDs), tender-level technical documents, and other pre-sales deliverables aligned with architecture standards and best practices.
- Evaluate solution feasibility, performance, availability, scalability, resilience, security, and deliverability against customer requirements and service levels, identifying risks, assumptions, dependencies, and constraints.
- Develop solution costing, Total Cost of Ownership (TCO), Return on Investment (ROI), and business case analyses, optimizing designs to balance customer needs, technical value, commercial competitiveness, and profitability.
- Prepare and review technical presentations, proposals, RFI/RFP/RFQ responses, tenders, and techno-commercial submissions ensuring compliance with customer and contractual requirements.
- Coordinate pricing, licensing, costing, margin analysis, proof-of-concepts, demonstrations, and solution validation with internal teams and external partners.
- Present and defend proposed solutions through customer presentations, executive workshops, architecture reviews, and technical discussions, addressing queries and objections effectively.
- Lead solution finalization, support Business Development in negotiations, contract clarifications, deal closure, and identify upselling, cross-selling, and new service opportunities.
- Build and maintain strong relationships with hyperscalers, OEMs, ISPs, and technology partners while staying updated on cloud, AI/GPU, data center, cybersecurity, and market developments.
- Manage formal handover of won solutions to Service Delivery, ensuring transfer of scope, design documents, BOQs, assumptions, risks, SLAs, and technical commitments, and maintain accurate CRM records.
- Perform any additional tasks as assigned by the supervisor.
Required Qualifications:
- Minimum of 12 years of experience in IT, including at least 4 years in pre-sales within the telecom sector.
- Proven expertise in consultative selling, customer engagement, and requirements analysis.
- Strong background in end-to-end solution architecture and technical design for public, private, hybrid, and multi-cloud environments.
- Working knowledge of major cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform, and Huawei Cloud.
- Experience with AI/GPU infrastructure, data center operations, networking, cybersecurity, backup, and disaster recovery solutions.
- Proficiency in solution sizing, BOQs, High-Level Designs (HLDs), Low-Level Designs (LLDs), and technical documentation.
- Skilled in cloud migration, modernization, and workload assessment methodologies.
- Ability to develop techno-commercial proposals, manage bids, and ensure tender compliance.
- Strong commercial acumen including solution costing, TCO, ROI, pricing strategies, and margin analysis.
- Excellent communication, presentation, workshop facilitation, and solution-pitching skills.
- Competence in negotiation, objection handling, and deal support.
- Experience managing relationships with OEMs, hyperscalers, ISPs, and technology partners.
- Capability to lead proof-of-concept initiatives, solution validation, and provide technical advisory.
- Market awareness with a focus on upselling, cross-selling, and opportunity ownership.
Preferred Qualifications and Benefits:
- The position is based onsite in Shahre Faisal, Karachi.
- Working days are Monday to Friday from 9:00 AM to 6:00 PM, with alternate Saturdays from 9:00 AM to 1:00 PM.
- The salary offered is competitive and aligned with market standards.
This opportunity is ideal for a seasoned professional looking to leverage extensive technical and commercial expertise in AI, cloud, and IT infrastructure within a dynamic and growing AI platform environment.