Posted Aug 20, 2025 182 views
Under limited supervision, this role involves providing both technical and administrative support to maintain Point of Sales (POS) systems and related devices for clients. The position requires managing and troubleshooting a wide range of IT equipment, including POS computers such as servers, desktops, laptops, and tablets, as well as databases, networked and standalone printers, label printers, scanning devices, and other associated hardware. The incumbent will also support users across the company by delivering training, setup assistance, and resolving technical issues to ensure smooth and efficient operations.
Key Responsibilities
- Support and maintain POS system computers, including servers, desktops, cash registers, laptops, and tablets.
- Manage and troubleshoot POS peripheral devices such as POS printers, scanners, cash drawers, and EFTPOS terminals.
- Provide support for all scanning equipment, including handheld scanners and wireless access points.
- Deliver user support through training, setup, and troubleshooting across the organization.
- Utilize software tools including Office 365, Microsoft Office Suite, and Windows Server OS to perform daily tasks.
- Prepare and maintain documentation for all network changes, including additions, moves, and modifications.
- Perform general administrative duties such as preparing reports and correspondence, data entry and retrieval, document copying and filing, email communication, and telephone handling.
- Maintain a high level of attention to detail by following established processes and guidelines to ensure quality and consistency, thereby enhancing customer satisfaction.
- Collaborate effectively within a team environment, sharing knowledge and assisting colleagues as needed.
- Be willing to work overtime and perform related duties as required.
- Demonstrate strong problem-solving and analytical skills, with the ability to perform well under pressure.
- Exhibit professional communication skills in English and maintain a customer-focused approach.
- Work night shifts as part of the job requirement.
Required Qualifications
- Bachelor’s degree in Computer Science or Information Technology.
- Minimum of 3 years’ experience in support roles related to POS systems or IT equipment.
- Fluent English communication skills, both written and verbal.
- Ability to reliably commute or plan to relocate to Islamabad G-8/Markaz prior to starting work.
- Male candidates only.
Additional Information
This is a full-time, on-site position based in Islamabad G-8/Markaz. The salary range for this role is Rs 90,000 to Rs 150,000 per month. Candidates should be prepared to work night shifts and occasional overtime to meet business needs. The application deadline is 30/05/2025.
This opportunity offers a dynamic work environment focused on supporting critical POS infrastructure with an emphasis on quality service delivery and teamwork. The role demands a proactive approach, strong technical skills, and the ability to work effectively under pressure while maintaining excellent communication with users and colleagues.
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Job Details
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