Posted Oct 10, 2018 15 views
Job Description
- Attracts potential customers by answering product and service questions; suggesting information about products and services.
- Maintains customer records by updating record list.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Effective verbal and written communication at all levels.
- Having Knowledge of E-commerce sites.
CSR Responibilities:
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Manage COD account
Job Details
Technological Enterprises
Technological Enterprises is an IT solutions company with headquarters located in Lahore, Pakistan.At Technological Enterprises, we offer web-based services and solutions for various markets.Our team of developers implements custom internet applications using WordPress, Joomla, CodeIgnitor, Laravel, and CakePHP.Moreover, we use industry-standard HTML5, CSS3, JavaScript, JQuery, Ajax, JSON and PHP for website development.
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