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Posted May 28, 2022 36 views
- Identify and assess customer’s needs to achieve satisfaction.
- Provide support to Client related to upstream and downstream module.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints,
- Follow communication procedures, guidelines and policies.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Using the natural language to develop requirement specification.
- Documentation for different aspects of upstream and downstream modules i.e. user guides, functional scope document, software requirement specification etc.
Job Details
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
Male
Age:
23 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Bachelor in Computer Science, BBA or MBA in Supply Chain
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Fluent in English, Good Drafting Skills)
Apply Before:
Jun 28, 2022
Posting Date:
May 28, 2022
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