Tele Sale Agent

Global Easy Hire is a leading global talent partner that connects international businesses with highly skilled professionals from Pakistan. The company specializes in providing access to Pakistan’s rapidly growing and cost-effective talent pool across various sectors including IT, finance, marketing, and customer support. By sourcing, screening, and matching top Pakistani professionals with clients in regions such as the US, UK, UAE, Europe, and Australia, Global Easy Hire supports remote, hybrid, and full-time hiring models. This enables organizations to build high-performing teams efficiently while leveraging a young and educated workforce without geographical limitations.

The Tele Sales Agent role is a full-time, on-site position based in Lahore. The primary responsibility is to handle both outbound and inbound calls to promote the company’s services, explain offerings clearly, and convert inquiries into successful sales. The agent will maintain accurate records of calls and sales activities, follow up with potential clients, and ensure a positive customer experience throughout the sales process. Daily tasks include understanding client needs, presenting appropriate solutions, addressing questions, and consistently meeting or exceeding individual and team sales targets. Collaboration with colleagues and supervisors is essential to improve sales scripts, share feedback from prospects, and participate in ongoing training to enhance sales and communication skills.

Key Responsibilities:
- Make outbound and receive inbound calls to promote services and convert inquiries into sales.
- Maintain accurate records of calls, sales activities, and client follow-ups.
- Understand client requirements and present suitable solutions tailored to their needs.
- Address customer questions and concerns professionally to ensure a positive experience.
- Meet or exceed individual and team sales targets consistently.
- Collaborate with team members and supervisors to refine sales scripts and share customer feedback.
- Participate actively in training sessions to improve sales techniques and communication skills.

Required Qualifications:
- Strong communication skills, including clear spoken English and confident telephone etiquette.
- Solid customer service skills with the ability to handle inquiries, resolve concerns, and maintain professionalism.
- Proven sales skills such as persuasion, negotiation, and a target-driven approach.
- Basic understanding of insurance products or a willingness to learn insurance-related terminology and concepts.
- Adaptability to training, openness to coaching, script optimization, and performance feedback.
- Time management, problem-solving abilities, and basic computer literacy, including familiarity with CRM or call center software.
- Minimum educational qualification of a high school diploma or equivalent.

Preferred Qualifications and Benefits:
- Previous experience in telesales, call centers, or customer-facing roles is advantageous but not mandatory.
- Additional education in business, marketing, or related fields is considered a plus.

This role offers an excellent opportunity to join a dynamic team focused on growth and professional development within a global talent sourcing environment. Candidates who are motivated, adaptable, and eager to refine their sales skills in a supportive setting will find this position rewarding.